FICO Customer Communication Services Reviews in January 2025: User Ratings, Pros & Cons

"Nice UI and easy to use"

What do you like best about Communications? It is bvery easy to communicate with colleagues. Easy to use. What do you dislike about Communications? Currently there no dislikes using the tool. What problems is Communications solving and how is that benefiting you? Easy to use, I can communicate with team members in an effective manner.

"Real-Time Credit Report Organization"

What do you like best about FICO Customer Communication Services? They do respond to questions and inquiries when you get them. What do you dislike about FICO Customer Communication Services? Sometimes it takes a while to reach a live agent. What problems is FICO Customer Communication Services solving and how is that benefiting you? Help to check on potential employees

"Reading reports to see what’s working has had a positive impact."

What do you like best about FICO Customer Communication Services? I LIKE HOW ACCURATE AND HOW ITS JUST AS FAST TO GET THESE CRUCIAL REPORTS What do you dislike about FICO Customer Communication Services? HONESTLY THERE'S NOT REALLY ANYTHING TO DISLIKE. What problems is FICO Customer Communication Services solving and how is that benefiting you? FOR EXAMPLE, WE USE FICO SCORES TO DETERMINE WHETHER A CLIENT IS RESPONSIBLE AND STEADY VS A CLIENT WHO IS THE OPPOSITE OF THAT. ITS BEEN REALLY HELPFUL

"Communication Review"

What do you like best about Communications? Communications is help us to interact with others. it is very easy to identity fraud. What do you dislike about Communications? Only thing is cost wise it is little expensive. What problems is Communications solving and how is that benefiting you? it is useful for theft monitoring and real time alert.

"It is one of the best platforms."

What do you like best about FICO Customer Communication Services? Quickly resolve fraud, collect more debt, lower application abandonment, drive service renewals, support upselling and so much more. What do you dislike about FICO Customer Communication Services? The phone support service, email support services and the chat support are a bit more slower and can be improved. What problems is FICO Customer Communication Services solving and how is that benefiting you? It is resolving ...

"FICO Communication Services"

What do you like best about Communications? The user interface is good and very helpful in identifying Frauds. What do you dislike about Communications? Services are a little expensive when compared to others. What problems is Communications solving and how is that benefiting you? Creating an environment which is easy to use with a good interface.

"Customer comms. for insurance made easy"

What do you like best about FICO Customer Communication Services? The software can be customized to automatically communicate important updates during an insurance policy term. This happens very frequently in insurance, especially for a large portfolio of policy types. What do you dislike about FICO Customer Communication Services? Lack of full integration with salesforce CRM. What problems is FICO Customer Communication Services solving and how is that benefiting you? It helps alleviate ...

"FICO Customer Communication for Fraud Protection"

What do you like best about FICO Customer Communication Services? Fraud and identity theft are becoming more and more prevalent. FICO provides direct monitoring of fraud for you and your business. This can be extremely valuable for your integrity. In addition, I like the user interface and alerting mechanism. It is easy to understand and use. Also, the two-factor authentication for all users is vital to ensure the right people can access the system. Lastly, there is great confidence in ...

"Easy Access - Name Recognition"

What do you like best about FICO Customer Communication Services? That is easy to access. I also like the fact that the "FICO" name is associated with this. To me this would make one more at ease to use. Then also, to a plus to know that other recognizable companies are customers. What do you dislike about FICO Customer Communication Services? I wouldn't necessarily say this is a dislike but there's nothing that make them stand out. If one were to just go to their site, it says all the same ...