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FAX.PLUS - Fax Software

FAX.PLUS Reviews in April 2025: User Ratings, Pros & Cons

Securely fax documents to suit your business needs.

2.7

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Starts from $6.99/month when yearly, also offers free forever plan

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FAX.PLUS Reviews & Ratings

2.7

Good

Based on 36 ratings & 13 reviews

Rating Distribution

Excellent

(1)

Very Good

(0)

Good

(0)

Poor

(1)

Terible

(11)

Expert's Review

Fax.Plus offers a convenient online fax service with a free option and premium subscriptions for those in need of additional features. Users have appreciated the seamless experience of sending faxes in emergencies without any hiccups. The platform's user-friendly interface makes it easy to navigate and send documents quickly. However, some users have raised ...Read more

FAX.PLUS pros and cons

  • Users have reported smooth operation in emergency situations with the Free Fax.Plus service.

  • The product offers features like sending faxes with extensions, which some users find useful.

  • Many users faced issues with unexpected charges, cancellation difficulties, and unclear pricing structures.

  • Customers have expressed concerns over unauthorized transactions, non-refundable credits, and difficulties in canceling premium plans.

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Showing 11-13 out of 13

DP

Dave Prince

08/03/20

2 out of 5

Great features, gets pricey fast and won't port

Great features, but BEWARE: IF YOU BUY A FAX NUMBER FROM FAX.PLUS, THEY WILL NOT PORT IT IF YOU NEED TO CHANGE PROVIDERS! The service got really pricey after using more than the allotted 400 pates, but after several months of trying and six attempts, all I have gotten is a repeated "It's in the Terms of Service. Sorry" even though I know that Inteliquent (a telecom giant) owns the number and would port it almost instantly if Fax.Plus would just give me the PIN number for my own FAX number!

MS

Michele Selwyn

06/16/20

1 out of 5

Terrible company

Terrible company ! I tried signing up for fax plan basic but it directed me to premium They took payment of £11 monthly so they only offer a 24 hour cooling off period !When you try to log in to your account it is a nightmare to cancel Just sent 2 requests to cancel this plan but I have a strong feeling I will not see my £11 refunded . Beware this company seem to set a website that dies not guide you to pay for basic monthly membership be very careful what you sign up for

AM

Andrew Monk

03/23/20

1 out of 5

Works OK as a fax, but beware the scam!

Works OK as a fax, but beware of the scam! They get you to sign up for automatic renewal and a year later they simply take the money from your account with no notification. Of course, I went back and asked to cancel the account and refund my payment. FAX.PLUS refused to do this as they are legally entitled to collect the money under my original instruction. This may not be illegal, but it is certainly awful customer service. Avoid unless you are 100% sure you want to pay next year as well.