Faveo HELPDESK

I am the CEO and Founder of Faveo…

I am the CEO and Founder of Faveo Helpdesk. Me and my team and always available to help you with your helpdesk requirement and help you get started with Faveo. Do get in touch with us so we can help you get started with Faveo.

Why on earth do I need to confirm my…

Why on earth do I need to confirm my email AND provide and confirm a mobile number to download your free software? Must be for marketing.Oh and as for providing first class software, that's only if you pay for it. The free version only has about 10% of the functionality!

"Easy and complete software"

What do you like best about Faveo Help Desk? Easy to use software and quick support from FAVEO. What do you dislike about Faveo Help Desk? Faveo is a complete software and their team is working hard in order to launch new features What problems is Faveo Help Desk solving and how is that benefiting you? none

"Excellent Platform for the Completely Managing the Customers"

What do you like best about Faveo Help Desk? Faveo Help desk is very user friendly to handle the client, and monitoring agents. Fully automated solution for the customer mangement. What do you dislike about Faveo Help Desk? Overall the application is fine for us. no dislikes What problems is Faveo Help Desk solving and how is that benefiting you? Faveo Help desk solves our business issues, the management can easily identify the customer problem. if repeated problems can be identified and ...

The definitive choice

We were looking for a cheap and complete helpdesk tool when we catch a lot of prizes assigned to this software. We gave it a chance. Today, after 3 years using it we can affirm that the choice we made was the best. All the features of an helpdesk system are in the hands, The support team is the best we face in our company's life. The cost is the cheapest on the market. All the integration you need are available and if you want you can use APIs to develop on your side.

"Perfect solution for your help desk requirements!"

What do you like best about Faveo Help Desk? Great platform, good support and easy to customized. Based on Laravel framework and robust technologies the system works very well. What do you dislike about Faveo Help Desk? Although it is always improving it's UI, I would like to see more ajax and modern interfaces added to the system, but it works pretty well. What problems is Faveo Help Desk solving and how is that benefiting you? We are system integrators and our customer, a Telecom Cellular ...

User friendly customer support software for enterprise business

Helps us to manage our internal workflow as well as customer queries smoothly. Faveo gives unlimited agent access support and the renewal charge of the software is also very nominal which makes it budget-friendly as well

"Great support from Snowber"

What do you like best about Faveo Help Desk? The FAVEO product is very user-friendly and easy to ensure your support staff can handle incoming tickets. What do you dislike about Faveo Help Desk? I can't think of anything I dislike. So far everything works. What problems is Faveo Help Desk solving and how is that benefiting you? Able to capture incoming tickets from clients. We are able to track their issues using the helpdesk.

"Faveo Ticketing Solution"

What do you like best about Faveo Help Desk? It's on prem solution with less cost and at a good price The support team is fast and supportive. Regular updates with new functions. Able to record the tickets and reporting system according to standards. What do you dislike about Faveo Help Desk? Nothing. Everything is well achievable... Recommendations to others considering Faveo Help Desk: Achiveable for all helpdesk related task. What problems is Faveo Help Desk solving and how is that ...

"Very Good Software easy to use and great support"

What do you like best about Faveo Help Desk? We have been using faveo helpdesk as ticket management system for our organisation. It is a great system with very good user interface for user as well as administrator. Faveo has lots of feature among those which we frequently use include workflow which we use to filter tickets based on users and also on types of ticket based on topic to auto assign to different departments and agents, this system can also be integrated using LDAP for ...