FastSpring Reviews in January 2025: User Ratings, Pros & Cons

Fast dispute resolution

I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.

Great Platform for selling products

I have been using FastSpring Platform for 10 years now for my software business, and I have experienced their customer service and the improvements they make to their platform. I have had a great experience with the features and simplicity of the workflow they introduce to their platform. they work hard on keeping my customers happy. I have read few of the negatives in the reviews presented here and don't think it reflects their service. I use their platform for selling our software and to ...

Reliable and easy to set up

FastSpring is easy to set up. Adjusting my apps to use it was straightforward. The web interface gives good insight in the revenue.

Easy to set up

Easy to set up, and a wide range of options to make e-selling a breeze.

Excellent support and reliable service

FastSpring has been a very reliable service. They provide excellent support when needed. We couldn't ask for a better partner for our e-commerce.

Trusted site

Trusted site, we are with them almost 3 years with issue

My experience with Fastspring

What do you like best? I run a software business and I was recommended Fastspring by a friend who works in my same field. Fastspring is great, as a busy developer I needed a service for fast and reliable shopping experience for my customers. Fastspring delivers exactly this. Also, their customer service is top-notch, they helped me countless times when I needed to customize my storefront. What do you dislike? Really nothing, I can't find any particular shortcoming What problems are ...

Switched from using PayPal to comply with EU VAT ... all plain sailing

We switched from using PayPal as our online payment provider in January 2015 when the EU changed the VAT rules for all digital products and services. FastSpring were the only provider we could find that catered for this VAT change for small online businesses such as ourselves. The changeover was quite simple to integrate into our simple web pages, and as far as we're aware, it's all worked fine subsequently and we've never knowingly had any payment problems.

We switched to FastSpring for our…

We switched to FastSpring for our software sales after the collapse of Kagi, which we had used for many years. The process of switching and the support we've gotten from FastSpring has been great.

Great user experience

Well rounded. Quick time reply and good customer support