FastSpring Reviews in January 2025: User Ratings, Pros & Cons

A happy long time customer

What do you like best? responsive support team and a very competitive fee to help me run my home business. What do you dislike? I used to have a free design for my shopping page to be matched with my website, but you do not offer anymore. What problems are you solving with the product? What benefits have you realized? There are some situation when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this.

For over 3 years a successful and satisifying solution for me

What do you like best? The setup of the account and of a standard dproduct page was very easy The order process uses my serial key generator which resides on my webserver. The monthly payments are just in time and the fees for the complete handling are acceptable. What do you dislike? Creating a more customised prodcut page is some more complicated than using the standard product page. Recommendations to others considering the product: Try out FASTSPRING. In the event that ...

Good payments processor for startups.

Good payments processor for startups.At socialinsider.io we've been working with them in the last 2 years.Most of the negative reviews here are from clients of companies that process payments with fastspring. Note that fastspring's clients are in fact the companies above.Their cart ui can be way, way, way, way better looking.

One of the Best Payment Processor

What do you like best? Setting up Fastspring is quick and easy. There is no lengthy process like other payment processors available in the market. Besides that coupon mangement system is quite useful. Range of payment methods and customers service is a big plus. We are in the process of using Fastspring to collect subscription payment. What do you dislike? It's not dislike more like a suggestion since I use EDD Software licensing, It would be better if there is a integration. And I ...

Small business webshop solutions met!

What do you like best? The ease of setup, you don't need to be a web developer in order to set up a fully functional webshop. With a few simple tutorials watched, I was able to get the whole platform up and running within a few days time. This exceeded my expectations and allowed me to focus on the actual products we are selling as opposed to administrative tasks. What do you dislike? Some of the advanced options can be a bit technically difficult, however these are edge cases. Perhaps ...

FastSpring has it all for running an independent software business

What do you like best? I needed a good looking reliable store that can be set up communicating with my own server. FastSpring offered the best overall solution with many payment types accepted and handling world-wide regulations including EU VAT. What do you dislike? Nothing really, administration backend was a bit slow in the past but now it's really good. Recommendations to others considering the product: FastSpring offers a service backed by real people you can reach if needed. ...

All In One Option to fit a range of needs

What do you like best? FastSpring provides everything from a configuration driven shopping cart down to a payment gateway, with each option in-between. This lets us handle a range of scenarios for our customers all on one platform. We didn't have to pick a separate vendor for each stage of the eCommerce pipeline, and FastSpring handles international tax as well. What do you dislike? We have multiple product lines and to fit within the constraints of the system we had to set them up as ...

It just works

What do you like best? I came to FastSpring from another eCommerce provider and the transition was painless. That was several years ago now and FastSpring just works. We have all of the eCommerce features we need. There are never any problems. What do you dislike? The FastSping subscription facility is aimed at web based services. Our desktop software isn't able to take advantage of this capability without involving a 3rd party. What problems are you solving with the product? What ...

Easy solutions, excellent service

What do you like best? I have appreciated the prompt replies to any customer service questions I have had, and ready help in getting somewhat complicated purchasing rules for individual discounts and volume discounts up and running. As an atypical user for an e-commerce platform (I represent an academic project based at a university), I have appreciated not only having the ability to accept payment from end users around the world, but to receive payment from FastSpring in a way that helps ...

Fast dispute resolution

I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.