8.6
Spot Score
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FastSpring offers custom pricing plan
FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more
Efficient and prompt customer service, providing quick solutions to issues.
Excellent communication and support, making customers feel valued.
Quick refunds and resolutions for payment-related problems.
Professional and courteous customer support team.
Limited selection of additional apps and connectors in the Marketplace.
Complexity in features and customizations may be overwhelming for new users without proper guidance.
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Showing 11-20 out of 450
TL
Tania Lemieux
07/15/24
Efficient
Fast, efficient
ه
هيلدا
06/11/24
Excellent and very fast
Date of experience: June 11, 2024
NS
nima sabri
05/30/24
Thank you for your support and response🌱
Date of experience: May 30, 2024
A
Abo-Athar
05/27/24
The fastsprint team are best team and the name of them really mean what they do..😊
I hope to tell all people,,If any one face any issues in supercell store or other place , there is fantastic team in fastsprint group and they work hard and they always ready to solve any problems, also they have experience in helping others , thankfully for you👍
RK
ryan kreger
04/03/24
Got me a refund when one of their partners went dark.
Though FastSpring is mainly a payment processor, there were extremely helpful in getting me a refund for a software package I purchased but had a very difficult time getting any help with after over a week of trying to get the software I purchased. That company was non-responsive and was happy to take $480 but never delivered the software and that company's customer support was non-existent after trying for over a week. FastSpring was not obligated to fight for the refund but they did and ...
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TF
Trevor Fuggle
04/01/24
Perfect
Fastspring support are fast and understanding, they figured my error from my question and solved it in their answer. Perfect!
C
Customer
03/29/24
FAST
This compahy, FastSpring is FAST to resolve an issue. I appreciate the quick and efficient service they gave me. I would recommend to a friend.
MB
Mourad Belouadi
03/18/24
Efficient technical support
I loved the fluid communication with the technical team and how fast I got my refund once asked. And the efficiency of their products.
SV
srinivas vahinpati
03/18/24
A support staff is really appreciable.
Date of experience: March 19, 2024
SM
Sergio Mari
03/14/24
Good experience !
Good experience !
