FastSpring Reviews in January 2025: User Ratings, Pros & Cons

Fantastic Service and Support

What do you like best? If I ever had a question, they are very prompt at getting back to me with either a solution or suggestion to solve my question. What do you dislike? Have not experienced anything so far in many years of partnership. Recommendations to others considering the product If you are looking for a quality company who does what they say they will, look no further. What business problems are you solving with the product? What benefits have you realized? 3rd Party payment ...

Great alternative to your own online store and merchant account

What do you like best? - they process the payments - they handle all sales taxes - they support per-product, per-email, and per-use coupons - they can present activation codes or other keys at the end of the sale - support for ordering issues is fast and accurate What do you dislike? - The user interface can be confusing. Granted, it has to handle a lot of functions and features. - On one or two occasions I've received less than helpful support, such as "Why would you want xml ...

FastSpring is a reliable ecommerce partner

What do you like best? Great feature set, reliable, and very responsive support. When I originally evaluated eCommerce providers back in 2012 I did a comprehensive scan of the current providers vs implementing my own ecommerce system. FastSpring stood out back then due to features, integration, and UX/CX. They have been a reliable partner since then. What do you dislike? Occasionally product download links don't work, as reported by my customers Recommendations to others ...

FastSpring Has Been a Very Reliable Platform for Selling my Ebooks

What do you like best? FastSpring is very reliable. When a customer orders one of my books, FastSpring handles the download and charges any applicable taxes, no matter what country the customer is located in. FastSpring also checks for indicia of fraud to ensure the payment is secure. One of the best features is that FastSpring's support staff deals with customer inquiries, as well as my own questions, very quickly and intelligently. What do you dislike? On occasion, a customer does not ...

without it, i couldn't sell my product

What do you like best? you handle VAT, which is practically impossible for a private person to handle by himself What do you dislike? reporting features could be a little better (better overviews etc; no file attachments for email fulfillment; post-order notification should contain the exact amount (in EUR in my case, that will be transferred to my account. Recommendations to others considering the product so far, I have none... What business problems are you solving with the product? ...

Best payment processor I've used

What do you like best? - Ease of use - VAT handling for EU transactions has saved me loads of time - Very few rejected payments - Many payment methods accepted - Never had communications issue to my server - Multi language and currencies What do you dislike? - Fees a little high - Have to set up a product to issue a one-off invoice - Payouts only bi-monthly Recommendations to others considering the product Try it. You won't regret it! What business problems are you solving ...

FastSpring License Key Generation Features & Customer Service

What do you like best? First, FastSpring has outstanding customer service. I have used other providers in which it took a long time to receive any response. This has never been the case with FastSpring. if I have a tough problem I often have multiple responses to my various questions within the same day. Getting paid twice per month. It is a much better for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy ...

Good featured and excellent and quick support team

What do you like best? Quick to set up, smooth and very well supported. Fastspring has a very simple, easy to use website that makes it easy to sign up for their services and get started. Highly recommend. What do you dislike? There is nothing to dislike with Fastspring's solutions. Moreover, they are constantly improving and updating the features. What business problems are you solving with the product? What benefits have you realized? Ability to take immediate online payments for small ...

FastSpring supported my new business every step of the way.

What do you like best? By far the most impressive aspect of working with FastSpring is that you pay for their service based on sales; not a monthly fee. This is extremely important to small businesses like mine that are just starting out and want to offer our customers early releases of our product. FastSpring's sales and technical support is simply excellent. The capabilities and features that FastSpring supports for their customers continues to grow and are very easy to learn how to use. ...

FastSpring is the BEST gateway for our business

What do you like best? Easy to use, and the subscription services, it helps maximize our revenue. What do you dislike? At present we don't find anything we don't like, so far the FastSpring is very good. Recommendations to others considering the product For those who want to get the maximum benefits from the online sales, I would suggest that they choose FastSpring. What business problems are you solving with the product? What benefits have you realized? FastSpring powers our online ...