FastSpring Reviews in January 2025: User Ratings, Pros & Cons

A good assistant to our business

What do you like best? I am satisfied with the price and security of FastSpring. They have been on the market for a long time and have proven themselves well. We have been working with them for many years and are very satisfied. The sale of our applications and packages was simple and reliable due to the FastSpring payment verification. What do you dislike?  Sometimes links to downloading a product do not work - these complaints come from customers. One more insignificant remark from ...

A one-stop shop payment provider we can rely on

PROS & CONS What are the best aspects of this product? FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Their support for pro-rating and discounts, for instance, saved us quite some implementation time. We were also very impressed about was how fast and competent FastSpring's support team is. What aspects are problematic or could work better? Nothing to complain about so far. It has been a great solution for our business. We would not have ...

More than capable of supporting our needs for payment solutions

PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. Also, it would be nice if it was allowed by TOS to use ...

Easty to use software that makes multiple payment method processing possible

PROS & CONS What are the best aspects of this product? FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. API integration is easy and it made it possible for us to offer many payment methods to our customer base. It offers many other options for your e-commerce, such as payment and subscription. What aspects are problematic or could work better? We haven't come across any major problems. When we do have a ...

More than capable for supporting our needs for payment solutions

PROS & CONS What are the best aspects of this product? FastSpring is my number one choice for being user-friendly control panel, customization features and how responsive support is. It also proved more than capable supporting complex software licensing schemes. It is also very easy to customize while my pages are uncluttered and simple. What aspects are problematic or could work better? Fees are not suitable for micro-payments. It would be nice as well if it was allowed by TOS to use ...

A capable and affordable e-commerce solution for small businesses

PROS & CONS What are the best aspects of this product? With FastSpring, you pay for their service based on sales, not a monthly fee. The capabilities and features that it supports for their customers continues to grow and are very easy to learn how to use. Its sales and technical support is simply excellent. What aspects are problematic or could work better? Some folks might be confused by the detail to which you have to define your products. It might have helped if they provided a ...

A great e-commerce solution without having to build my own online store

PROS & CONS What are the best aspects of this product? FastSpring is such a reliable tool. It is able process payments, handle all sales taxes, provide support to per-product, per-email, and per-use coupons, and even send out activation codes or other keys to the customer. Also, support for ordering issues is fast and accurate. What aspects are problematic or could work better? The user interface can be confusing, granted it has to handle a lot of functions and features. Sometimes, I ...

A one-stop shop payment provider we can rely on

PROS & CONS What are the best aspects of this product? FastSpring is a one-stop shop and provides a lot more than other lower level payment providers. Another thing we were very impressed about was how fast and competent FastSpring's support team is. What aspects are problematic or could work better? Nothing to complain about so far. What specific problems in your company were solved by this product? FastSpring is a one stop shop for us when it comes to receiving payments from our ...

after 3 years...

I've been using their services as a seller for 3 years now and have the best of impressions, regarding stability, safety, prompt and well informed technical assistance when needed. The price is relatively high, compared to other companies, but these guys take all the trouble out of my way.Never got a client complain for a purchase, since the whole transaction process went every single time smoothly, as advertised and expected.Also stuff I bought myself via Fastspring gave me a perfect feeling.

Excellent Support and service

What do you like best? Best Support team, who are always ready to assist you in anyway, feels like dealing with them personally. What do you dislike? Nothing so far. They are simply excellent Recommendations to others considering the product Highly recommended What business problems are you solving with the product? What benefits have you realized? I sell services online worldwide and collecting payment was always a big issue, sometimes refunds were needed, VAT issues, Glad that after ...