8.6
Spot Score
Streamline your ecommerce solutions effortlessly.
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FastSpring offers custom pricing plan
FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more
Efficient and prompt customer service, providing quick solutions to issues.
Excellent communication and support, making customers feel valued.
Quick refunds and resolutions for payment-related problems.
Professional and courteous customer support team.
Limited selection of additional apps and connectors in the Marketplace.
Complexity in features and customizations may be overwhelming for new users without proper guidance.
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Showing 111-120 out of 450
ВБ
Виктория Белякова
03/19/21
Scam
Scam. Nunca he pedido nada de esta página web pero me cobran a sus servicios, y no puedo bloquearlos
NS
Nikolay Stoyanov
03/18/21
Fraud
Hard to contact. Charged me after my 6 month trial of autotune unlimited because I haven’t received an email to tell me that my free trial is expiring soon. I don’t need the product. I want refund.Edit: I already submitted a ticket and you didn’t reply and just closed it.
DV
Dwaine van Vuuren
03/18/21
Non-existent support response
They are the most expensive commerce solution available but have the worst support ever. Customer support portal does not seem to be monitored at all. After 3 business days still no reply to my urgent support call #01020487 regarding a $1,000 sale. Impossible to escalate a unanswered support issue as no contact emails or numbers. Have to resort to requesting for help on their Facebook page which is also a hit and miss affair as nobody seems to be monitoring that either. I think they run on ...
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AC
Azmal Chowdhury
03/14/21
Fraudulent activities
Fraudulent activities. Never use this dodgy company. Never fall in trap of trial. It will charge you without notice and will not give you instant access to your account. Disgusting company. I heard quote : Robbers are not doing robbing by physically, rather they open online company.
N
Nadia Ouahalou
03/11/21
Easy to use
Easy to use, easy to get it set up,, very much productive.
NT
Norske Tech
03/02/21
I searched for a long time to find a…
I searched for a long time to find a link to cancel the subscription that had been extended beyond what I had agreed to. When I finally found it I received no confirmation that I had successfully cancelled. My credit card was subsequently charged anyway. I will not make any more online purchases that pass through FastSpring. Doesn't FastSpring even sound like a trap?????
RK
Rafał Kowalski
02/20/21
Service is OK
Service is OK. It is a bit worse than before, but still managable.
MG
Marketme Global
02/10/21
Soon this company will close. Not using Synergies
I dont know how this company is still alive....I mean i tried to test their platform and all they come back to say that we dont want more clients. I tried many times to follow up and understand the reason why the store was always under review also reported a bug they had ... the response time is just taking so long that got me demotivated .Good Luck with Sales !
JG
jeremy grenway
02/07/21
Charges per month without any notice…
Charges per month without any notice that its going to do so. Impossible to get through to customer services
S
Shaun
01/27/21
Lack of integration and hopeless customer support.
I have attempted to purchase FCPX templates from a Polish software company who for some reason want payment in dollars. This means an American payment processor provider must be used. Why? only MotionVFX know. The problem is Fastspring’s system does not integrate with my European bank's enhanced security protocols. So basically, I cannot pay. So we have a situation whereby a Finnish production company can not buy plugins/templates from a Polish software company. Great! So much for the ...
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