Fastly Reviews in February 2025: User Ratings, Pros & Cons

Great customer service, quick responses, Fastly can accomplish tasks most CDNs cannot

What do you like best? The Fastly team has always been quick to respond and handle any requests and challenges we give them. We have utilized Fastly for their CDN, WAF, and DDOS protection service and have been happy with the results. We can see our client's site performs faster from different regions and have been able to additionally eliminate tasks we previously had our Nginx server. With the Fastly dashboard we can view and log any critical errors or high spikes in traffic live and ...

Fastly is a great partner

What do you like best? The features that Fastly provides makes us able to deliver a quicker experience across our Web and mobile platforms. Their support is responsive and helpful when issues come up or when we want to implement new features. What do you dislike? Have not had any issues so far that have not been resolved by the account team or the support team. Recommendations to others considering the product: Seriously Consider Fastly over other services. What problems are ...

Everything I want in a platform

What do you like best? Fastly's service has been wonderful. It's fast, reliable, and flexible. They've been a wonderful partner for us over the years. What do you dislike? Their WAF product initially seemed a little like an afterthought/me too approach. I haven't evaluated it in some time though so this may have improved. What problems are you solving with the product? What benefits have you realized? We use their CDN, image optimization, and TLS platform that allows us to ...

Great CDN for worldwide video serving over 50TB/mo

What do you like best? Extremely well built dashboard and control suite. What do you dislike? At lower bandwidth tiers there are more price competitive options. Pricing is favorable in US/EU but much less so in other regions. What problems are you solving with the product? What benefits have you realized? Despite the higher prices in non-EU/US regions, the level of service is better. This allows us to test offer a higher level of services in new markets.

Exceptional technical customer support

What do you like best? I have been very pleased with the depth of knowledge that Fastly's technical customer support has consistently and efficiently provided solutions and suggestions for some complex custom VCL scenarios. Also it's been super easy to get in there and make some quick VCL adjustments as our needs for A/B testing and the launch of a new site evolve. What do you dislike? I really don't have a whole lot to say here. It's been great. I think it would be cool if there was ...

A powerful and extremely flexible CDN

What do you like best? The platform reliability and developer experiences are fantastic. The platform’s speed in handling cache invalidations really sets it apart and allowed us to deploy it in scenarios where other CDNs have failed. What do you dislike? The learning curve for some of the advanced setups was steep, but the Fastly team was happy to assist. What problems are you solving with the product? What benefits have you realized? Serving content that can change rapidly and ...

Good value for image transformations

What do you like best? Complete and simple to use image transformation engine that is a LOT less expensive than other image transforming services. Great CDN on par with other high end CDN's we evaluated. What do you dislike? Having to learn a new language to interact with a CDN was a little frustrating but the docs and support was awesome, so not really a dislike since it resulted in about the same amount of setup time as expected. What problems are you solving with the product? ...

Next Generation Content Delivery Network

What do you like best? Fastly is fast, feature-rich, and developer-friendly. Our experience using Fastly to deliver live-linear video streaming channels has been excellent because they are rock-solid and easy-to use. A key to their success is due to treating customers as partners rather than just another account. The competition cannot offer the same portfolio of products and level of service. What do you dislike? We have very detailed level needs of custom reporting/analytics ...

Incredibly Fast and Very Reliable CDN Provider

What do you like best? The product is very developer friendly and has allowed our team to provide a CDN seamlessly in our API to our customers. It allows us to provide the best experience for customers and have full control of the things we need to do. Great at customer success and at supporting our engineering team. Also work closely with product and sales in whatever way we need. What do you dislike? More expensive than some other providers but worth the premium for sure. What ...

The Fastly edge is easy to adopt while being highly customizable.

What do you like best? We love the breadth of challenges we can solve with the Fastly capabilities. It's amazing how often Fastly has come to the rescue for issues we didn't initially consider the CDN layer for. What do you dislike? There really is not anything to dislike. Recommendations to others considering the product: Do yourself a favor and start using Fastly. What problems are you solving with the product? What benefits have you realized? Our main use of Fastly is ...