Fastly Reviews in February 2025: User Ratings, Pros & Cons

Fastly - Optimize your application services.

What do you like best? Its interface has a menu of options where I can manage all kinds of services in a simple way, I really like the possibility of seeing data on the status of all services in real time, it also has options that allow me to add security against bots or DDoS. What do you dislike? Its implementation can be difficult and tedious, however, it has good documentation, and another thing that I have noticed is that certain features are not compatible with php. ...

Personalized pathway to the state of art CDN solution

What do you like best? - Customizable to the very fine details with VCL - Additional products like global loadbalancer and image optimizer make Fastly an invaluable piece in our infrastructure - Fastly team is very helpful and knowledgeable, providing best practice advice and help as we transitioned making it a success for everyone What do you dislike? We have just started with Fastly and no dislikes yet. What problems are you solving with the product? What benefits have you ...

Very useful, but costly service

What do you like best? Great on-boarding, custom VCLs and handy Image Optimizer What do you dislike? Hard process of service creation, lack of info about PNG optimization Recommendations to others considering the product: It is probably an overkill if you don't want to rapidly change your source images and just want to serve them What problems are you solving with the product? What benefits have you realized? We were required to serve many different images in different ...

Fastly is the sweet spot...

What do you like best? The service has been reliable and they continue to innovate in compelling ways that are relevant to their customer base. The support and sales experience has been second to none. What do you dislike? The solution is built on Varnish and provides powerful capabilities if you know how to wield VCL. However, there is a learning curve for VCL which can be challenging. What problems are you solving with the product? What benefits have you realized? Fastly is ...

Great solutions with better support

What do you like best? Consolidated offering. We can handle WAF, cache assets, and route traffic to destinations in a single pane of glass. What do you dislike? Some things aren't directly available in the user interface and require custom code snippets, but support is helpful with these in the event you need to implement one. Recommendations to others considering the product: Its worth it. Ease of implementation and management has made my life much easier than the alternative. ...

Great customer service, quick responses, Fastly can accomplish tasks most CDNs cannot

The Most Needed cloud service providers

What do you like best? Its been a few years since our company started using Fastly for the firewall protection for our applications. This is one the best tool we have ever used and since we started using this software there have been updates coming up with all ease to install. What do you dislike? With us only using the firewall protection from Fastly there isn't anything to report till now. What problems are you solving with the product? What benefits have you realized? Fastly ...

Great CDN for extensive technical customizations

What do you like best? In terms of the core CDN KPIs (which for me are performance, reliability and price) Fastly is on pair with other top tier providers. What makes them stand out is the level and ease of technical customization. Having access to the code/logic that drives caching makes it possible to fine-tune the incoming requests, caching behavior and responses to your specific needs. They also have great support, transparent and responsive. What do you dislike? There isn't ...

Fast, Great Support and Team!

What do you like best? They purge very fast. The VCL editing makes complicated origin routing possible. Support responds fast, Slack for enterprise is great. The CDN hasn't failed us serving over 3 Billion requests per month. What do you dislike? Their APIs to not support all services (shared/SAN TLS). Their TLS options are expensive and do not scale down to SMB well. What problems are you solving with the product? What benefits have you realized? CDN services and reduced load ...

Great experience; helpful/responsive support & sales

What do you like best? Flexibility of the product has allowed us to quickly build and release new functionality on our platform. Platform TLS and image optimization have both been awesome and valuable to us. Sales and support team have been great to work with. What do you dislike? Nothing to report. Aside from the fact that this survey won't let me submit until I type enough text in this box... What problems are you solving with the product? What benefits have you realized? We ...