Falcon.io Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Brandwatch

"Continues innovation that is easy to use"

What do you like best about Brandwatch Social Media Management? Brandwatch is easy to use without watching videos or reading a lot of text. I am noticing a wonderful responds to posts that I do not see with other platforms. Also, Brandwatch is innovative and has direct links to many other popular software such as Salesforce. The integrations are seamless and the account management team is knowledgeable. What do you dislike about Brandwatch Social Media Management? The software is quite ...

"consistent and complete"

What do you like best about Brandwatch Social Media Management? The possibility to manage all social media content in a single place. What do you dislike about Brandwatch Social Media Management? My most minor favorite thing about SMM is that although I see listening content in feeds I can't respond to it directly in the feed What problems is Brandwatch Social Media Management solving and how is that benefiting you? SMM helps us to be in control of the contents and facilitates the work with ...

"Brandwatch makes social media management easy"

What do you like best about Brandwatch Social Media Management? The best feature of Brandwatch is the ability to asign queries to anyone in the organisation. What do you dislike about Brandwatch Social Media Management? Some channels don't have the ability to block users. What problems is Brandwatch Social Media Management solving and how is that benefiting you? Brandwatch allows us to respond to our prospects in a timely manner. It allows us to save time when creating content and to then ...

"Good for scheduling social media posts"

What do you like best about Brandwatch Social Media Management? I like being able to schedule posts ahead of time, especially for LinkedIn and X (formerly Twitter), where I normally would not have that ability. Being able to schedule posts allows me to consolidate the time I'd need to post on social. What do you dislike about Brandwatch Social Media Management? I don't like that I have to schedule the posts for each platform individually. I can post to multiple channels on a platform at the ...

"Middle Man with Bugs"

What do you like best about Brandwatch Social Media Management? Brandwatch is built to provide a range of services at a decent price point. From analytics to measuring as well as a simple approval functionality when publishing content. Built for teams from two to multiple users. What do you dislike about Brandwatch Social Media Management? Brandwatch has a lot of dreams but falls short when it comes to regular use. There were many times when the basic usability just wasn't there such as ...

"Great all-round social management"

What do you like best about Brandwatch Social Media Management? An easy-to-use tool with every social media management function I need to run multiple accounts across multiple channels efficiently. 'Publish' and 'Measure' are the main two sections that I use every single day. 'Listen' is also a brilliant tool to complement my other more traditional reporting metrics - I have email alerts set up for brand mentions which are super handy, and the sentiment volume breakdown has helped me to ...

"Great all-round social management"

What do you like best about Brandwatch Social Media Management? An easy-to-use tool with every social media management function I need to run multiple accounts across multiple channels efficiently. 'Publish' and 'Measure' are the main two sections that I use every single day. 'Listen' is also a brilliant tool to complement my other more traditional reporting metrics - I have email alerts set up for brand mentions which are super handy, and the sentiment volume breakdown has helped me to ...

"Great tool for monitoring"

What do you like best about Brandwatch Social Media Management? As written in the title for the review the thing I like best about Falcon is that one tool monitors all our social media activity. It makes it a lot more convenient to monitor Linkedin, Facebook and Instagram comments What do you dislike about Brandwatch Social Media Management? The user interface in browser. The user interface on desktop is acceptable but the most recent update has done more harm than good in my opinion. ...

"Great experience!"

What do you like best about Brandwatch Social Media Management? The team is very responsive and willing to help. They do periodic checkins that are useful and help optmize our useage of the platform. It compares to competitors in a great way. You get a lot of value for what you pay for. If you're an agency or work for a group of companies it's the perfect management tool. What do you dislike about Brandwatch Social Media Management? There's a few features that I'd like to see rolled out. ...

"Brandwatch is the Only Social Media Platform I will Use."

What do you like best about Brandwatch Social Media Management? Falcon.io, now Brandwatch Social Media Management, is the most robust platform with the best customer experience for the price. No other platform that I've used or researched comes even close to the quality you get for the price. It's also intuitive, growing and evolving its product roadmap beautifully, provides superb customer support and training resources. Brian McKittrick is my team's Brandwatch rep, and he's the most ...