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Extole - Customer Advocacy Software

Extole

Amplify brand loyalty with Extole.

4.2

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Extole offers custom pricing plan

Extole Reviews & Ratings

4.2

Very Good

Based on 10 ratings & 21 reviews

Rating Distribution

Excellent

(20)

Very Good

(1)

Good

(0)

Poor

(0)

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Showing 1-10 out of 21

ES

Executive Sponsor in Retail

08/16/18

3.5 out of 5

Refer a friend program

What do you like best? We began using Extole as a way to increasing our customer base but letting our current base refer others and have both get rewarded for it. What do you dislike? I wish we were growing faster and getting better data on the people referred. Still looking to get a better ROI on the cost of the program What problems are you solving with the product? What benefits have you realized? Stated above.

BS

Bob S

12/04/23

5 out of 5

"Customer for 10+ years; solid product, great account management"

What do you like best about Extole? The account management. I have built several referral programs with Extole for many lines of business within my organization over the last 10 years, and each one has improved our revenue and profitability. We have RFP'ed several times in my tenure, and Extole wins each time, in no small part because I KNOW I can rely on their account and technical delivery teams to provide top notch support, strategic guidance, and every day program management expertise.

JS

Julia S

03/28/22

5 out of 5

"Full Service Referral Program"

What do you like best about Extole? Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities.

KL

Kelly L

03/03/22

5 out of 5

"We love Extole's Refer-A-Friend program."

What do you like best about Extole? Extole helped us set up a professional refer-a-friend program in just a few days. Their customer service and tech team are first-class. We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test new ideas to make sure we are going with the best option. Their refer-a-friend program is completely seamless and it requires very little effort to run after the initial setup is complete.

CN

cyo n

10/08/21

5 out of 5

"RAF is an obvious need to have for any D2C brand and extole makes it so easy!"

What do you like best about Extole? Incredible software that drives about 20% of our new customer acquisition and is our lowest CAC channel by a lot. The team is very responsive and is always bringing creative ideas for new ways the leverage the platform.

AU

Anonymous User

10/07/21

5 out of 5

"Dependable, intelligent and calm partners"

What do you like best about Extole? The people: dependable and solution orientated. The RAF offering has tremendous upside for your business and let's you customize every aspect.

AU

Anonymous User

09/28/21

5 out of 5

"Easy to use app"

What do you like best about Extole? I like how fast the turnaround is, and it is an easy-to-use app for me and my colleagues. The app does all the hard work for you.

JN

Jen N

06/30/21

5 out of 5

"Excellent Service and Support"

What do you like best about Extole? We love working with the team at Extole. What do you dislike about Extole?

AK

Adam K

06/29/21

5 out of 5

"Great Supportive Team"

What do you like best about Extole? -Proactive in offering solutions -Helps with a lot of the heavy lifting, where possible of course.

AU

Anonymous User

05/27/21

5 out of 5

"Amazing customer support"

What do you like best about Extole? The team at Extole was amazing. Their customer success manager was very responsive, helpful, and knowledgeable. From the onboarding to the day-to-day management, I really felt supported by the team. They really went out of their way to make their service work for my company, despite some internal limitations.