Exterro Reviews in February 2025: User Ratings, Pros & Cons

I use Exterro daily for collection process

What do you like best? The workflow that it has.you can have it all in one app (user information, eDiscovery information What do you dislike? When you have to look for a project is too slow to charge the site What business problems are you solving with the product? What benefits have you realized? Legal hold process. Collection tracking process (eDiscovery

Great legal hold software

What do you like best? The dashboard reporting, the integrations, the intuitive UI What do you dislike? I don’t dislike anything about the product What business problems are you solving with the product? What benefits have you realized? Compliance adoption for legal hold and better statistics reporting

Exterro Legal Hold

What do you like best? The new interface of Exterro is very user friendly. The tool allows us to keep track of all our holds and the custodians on them. The ease to look up information and generate reports make the transfer of information a breeze. What do you dislike? Since the upgrade and I have not found any feature to dislike. Most if not all the upgrade has solved the issues from the previous version. What business problems are you solving with the product? What benefits have you ...

inFusion 18 attendee

What do you like best? Discussions on legal topics regarding how best to document and record processes What do you dislike? I cannot think of an aspect that I disliked. This is a great conference! Recommendations to others considering the product Very robust tool, but not as simplistic as other options; lit. profile will dictate What business problems are you solving with the product? What benefits have you realized? The biggest benefit that we are seeing is time saved, a documented and ...

Informtative and Easy Learning Environment

What do you like best? Very nice environment to learn in and the help the presenter has is great. What do you dislike? It was not clear on the literature which classes were deemed Certification classes. What business problems are you solving with the product? What benefits have you realized? Managing our emails and deduping them.

Excellent legal hold tool

What do you like best? In place preservation with druva and office 365 What do you dislike? Some ui features are not very intuitive. What business problems are you solving with the product? What benefits have you realized? Automated notifications and legal hold tracking across multiple internal systems

Exterro eDiscovery

What do you like best? The Exterro Legal Hold and EDDM modules are some of the easiest eDiscovery tools to use and very intuitiveness. This solution is so much better then Relativity and just as powerful! I highly recommend this solution. What do you dislike? Hard to say...can't think of anything negative at this moment. The solution just keeps getting better and better! Recommendations to others considering the product Exterro is a powerful yet easy to use full spectrum EDRM and legal ...

Changed our LH World for the better

What do you like best? The reporting module has made my Legal Hold support role so much easier. We utilize scheduled reporting not only for disseminating information, but for data input into downstream applications. What do you dislike? I haven't found anything that I dislike yet! What business problems are you solving with the product? What benefits have you realized? Employee change notifications and reporting.

Love the way Exterro is a partner to our organization, not just a vendor

What do you like best? I really enjoy collaborating with Exterro on various solutions. They listen to our concerns and really work with us on making a solution that suits our needs. What do you dislike? Some times it can be difficult in a multi-tenant environment for certain functionality. What business problems are you solving with the product? What benefits have you realized? Legal hold management was manual before; now it is automated. As an employer of 35,000+ employees, this is ...

Implementation of Exterro

What do you like best? Exterro's Project Management and Support Team has been amazing and kept the project on track. What do you dislike? Nothing so far. Support has been quick to help us with any issues which arose. Our project manager has been incredibly helpful and ready to share insights. What business problems are you solving with the product? What benefits have you realized? Creating efficiency for the legal team. Creating a defensible process.