ExpressVPN Reviews in April 2025: User Ratings, Pros & Cons

Very friendly staff and very helpful.

Date of experience: June 12, 2024

Highly protective and fast browsing no…

Highly protective and fast browsing no matter the location you hose

First class help via chat and both the…

First class help via chat and both the response ans solution were provided really quickly.

Eigen taal

First of all: I was possible to explain my problem in my language, this made it easyer. The suggested solution for my problem did work. Back on track in 5 minutes

I'm currently into my 2nd year of…

I'm currently into my 2nd year of having ExpressVPN installed and using all the benefits that come with it. Security for me is top requirement & knowing that ExpressVPN is doing its job 24/7 is priceless for the peice of mind you get. I myself am no I.T expert but I've done my research and this service provides so much benefits to there clients & alot of those benefits are on top of the security & privacy you receive once you give it go. I started with there generous free trial & learned ...

exceedingly excellent customer service

Given very poor past and ongoing experiences / struggles with various service and goods providers when it comes to basic consumer rights (eg warranty & refunds for faulty / dead equipment from factory), I did not have any high expectations when using the customer service chat on expressVPN. Long story short, we managed to solve my technical issues, everything was very friendly and professional, even entertaining at times... I was really surprised that a VPN provider would put in this amount ...

Responds quickly on my question and…

Responds quickly on my question and solved the issue

ExVPN - like having a snarling guard dog! …

Having ExVPN is like having a snarling guard dog at your front door in a gangster town. Ad-blocking alone is a bonus but living in Italy with British and UK roots it gives me freedom to watch BBC, ABC and sports from home. I'm a fan!

Agent was courteous

Agent was courteous, respectful and able to solve my issue expertly.

Trevor was very professional

Trevor was very professional, polite, and efficient. My problem turned out to be more complex than I expected. But he showed great patience and kept working on it until we got it solved.