Exponea Reviews in March 2025: User Ratings, Pros & Cons

MIGRATED TO Bloomreach Engagement

All in one tool for marketers

What do you like best? The best thing about Exponea is that you don't need to belong to the tech department to use it effectively. In one tool you colud, create reports, send newsletters/SMSem/Push notifications, recommend your products in different channels. What do you dislike? The most difficult thing is to implement such a complex tool. But it`s really worth it. You must be only sure that in each side of the businnes is the team that can handle it. Recommendations to others ...

Great tool to improve customer loyalty!

What do you like best? - Availability and flexibility of working with data and easy to use marketing automation interface. - The fact that we can have data in one place and turn these data into valuable direct campaigns saves us lot of time and stress. - The combination of data and ability to do campaigns in one interface is the main added value for us. - time to go live - Exponea is easy to setup, all it's modules are seamlessly operating together - time to value -once ...

A great Email/Omnichannel Marketing platform, 360 degree view with highly supportive team

What do you like best? Exponea is super easy to learn and set up. UI - Login process is easy and setting up user profiles is very simple on the UI. Email marketing features: Awesome A/B features, dynamic content features, prediction module, retrieving past edited history Bulk emails - Support large volume emails. Data Integration - Support file imports and direct database connection. Reports - I like heat map and domain-based campaign performance reports Nurture Campaigns- You ...

Flexible, easy to use platform

What do you like best? The learning curve is very well judged; basic features are easy to access but more technical options exist for more complexed campaign. It's generally reliable with the online support able to sort small issues rapidly. Over the year since we've been with Exponea they've rapidly expanded their consultancy capability, which is great to see. Drag and drop editor is one of the best i've used, allowing you to run multiple conditions into a single campaign. It's ...

A great user experience and lots of added value

What do you like best? My favorite thing about Exponea is definitely the user experience. The user interface is so simple and so easy to understand for all users. It's actually fun to set up campaigns and get marketing results. When compared to tools we used in the past, Exponea is next-level stuff, especially in terms of new possibilities and its ease of use. I was responsible for the integration of Exponea from the business side, so I worked with the Exponea team then and also ...

A big improvement over previous tools...it just makes our work better

What do you like best? Exponea's Scenarios module is excellent. It's possibilities seem almost endless – there are only a few things we can't do, and usually the only limit is our imagination when building the scenario. And there are so many options for personalization. And I have to mention their support team. They're very experienced, incredibly fast, and always willing to help. I've never had such a good experience with tech support. Overall the platform is great. A really nice ...

We can do things we couldn't do before with this scalable, user-friendly platform

What do you like best? I like Exponea's scalability, and the fact that a marketing person can use it without any additional IT knowledge. It's a drag-and-drop tool, which makes it super easy for the team to set up campaigns and build emails without needing IT help. But there's also the opportunity to get more technical with things like Jinja personalization, which is also really cool. The advanced customization is my favorite part of Exponea. The platform can do a lot, but it's also ...

A stellar team with an equally great product

What do you like best? The Exponea team has exceeded our expectations at every turn – and they set them quite high during the sales process! They've been incredibly helpful at every step of our journey, and that's really set them apart as a vendor. They don't feel like just another software company that doesn't care about us...they feel like a partner dedicated to seeing us succeed. Support is always quick and helpful, and the product team seems genuinely interested in our input. Which ...

An Excellent Platform for Connecting Online and Offline

What do you like best? Exponea makes working with email campaigns rather easy, and they've made it possible for us to connect offline and online experiences. There aren't that many platforms that can do that, and we are happy with our choice. Exponea's support team is easy to work with. They always respond quickly and with helpful answers. Exponea's support documentation is pretty extensive, and their team knows how to navigate you through it when needed. Any time I need help, I reach ...

Fantastic Product, Even Better Support

What do you like best? It's a one-stop-shop offering without the usual significant weak areas. Consolidating vendors has been a major benefit. Where others we RFP'ed may have been able to offer similar solutions, the GUI for those who need to work with it on a day-to-day basis also stood out. It's intuitive for non-techies, whilst technologists implementing this and setting it up aren't hampered by typical WYSIWYG over-simplified interfaces. Best of both worlds. The system's fluidity in ...