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Exponea - Customer Data Platform (CDP)

Exponea Reviews in March 2025: User Ratings, Pros & Cons

MIGRATED TO Bloomreach Engagement

Data-driven insights for personalized growth.

4.8

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Exponea Reviews & Ratings

4.8

Excellent

Based on 319 ratings & 180 reviews

Rating Distribution

Excellent

(167)

Very Good

(13)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 180

AS

Artur S

09/07/20

5 out of 5

Great platform, good value, a lot of expectations

What do you like best? Real-time event tracking, very user-friendly interface, very helpful support team, constant improvement and new features introduction. What do you dislike? Sometimes their documentation may not be sufficient to implement the features or complete the integration. There are certain technical limitations that would take some considerable time to have been implemented: one FCM key per project allows only one App per project for example. Recommendations to ...

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FO

Fatima O

09/06/20

4 out of 5

Exponea offers productivity !!

What do you like best? our experience has been very good and the results achieved significant, for a better performance of our entire work team. However, some of the features and updates have minimal bugs. This if improved, could provide higher quality work and the user could increase their productivity on the platform. This is not to say that it is bad at all. But if it could be much better than it already is. What do you dislike? Exponea enables companies to understand their ...

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EP

Ekaterina P

09/02/20

3.5 out of 5

Pretty good for small busineses

What do you like best? I really appreciate the choice of marketing instruments. What do you dislike? Unstability when working with it. Not often, but it happens. Long solving of problems by Exponea team. The cost of product Recommendations to others considering the product: Think twice before start using it. It is very expensive and I don`t think it worth that. SAS is much better What problems are you solving with the product? What benefits have you realized? ...

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CI

Consultant in Telecommunications

08/25/20

5 out of 5

Best on the market

What do you like best? Superb product with endless possibilities to solve every business hypothesis easily. What do you dislike? Steeper learning curve discourages occasional users. What problems are you solving with the product? What benefits have you realized? As a consultant, increasing revenue from the current customer base of multiple telco clients.

RO

Radovan O

08/21/20

4.5 out of 5

Complex, yet easy to use

What do you like best? I like working in Exponea environment. Exponea shows a lot of flexibility when building various campaign scenarios, while it is still easy to use. Navigation is straightforward. Learning curve is pretty steep. You can build very sophisticated personalized marketing campaigns with this tool. Growing list of integrations with other marketing platforms is quite sufficient for us. Consulting team has provided us with many useful insights and detailed advice. We are ...

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AI

Administrator in Restaurants

08/21/20

5 out of 5

Top class tool for single customer view and campaign building

What do you like best? The split between customer attributes and events, with their own attributes, is 100% the best practice way to build a framework that can be tailored to each organisation in terms of which data is pushed, but also how it is used for segments, campaigns and reports. It's the best tool out there. Additionally, the flexibility in the campaign builder to create journeys based on different behaviours, segments and so on, is user friendly and intuitive. Top class. What ...

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RK

Roy K

08/17/20

4 out of 5

EXPOSE general analysis, allows you to grow with answers!!

What do you like best? Our experience with expose cannot be better, we are satisfied with the results we obtain daily. This platform allows you to perform an analysis after the recorded data to interact in the best and solid way with your clients, in this way we attract as many clients as possible, in addition to carrying out automated campaigns that allow you to channel the time saved in other areas. What do you dislike? we have not experienced any problems, this platform is really ...

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BA

Brice A

08/16/20

3.5 out of 5

Good Product but Can Improve A LOT

What do you like best? The fact that you can find actionable insights within the platform and activate them straight away within Exponea. If you track every single interaction on Exponea, you will be able to get value almost instantly. I love the fact that you can define your own metrics based on the ones already setup. What do you dislike? Exponea is a tool that has a lot of great features but if I had to think of something I dislike, it would be the email tool that is not as ...

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UI

User in Retail

08/11/20

5 out of 5

Exponea Experience

What do you like best? The human service is what I like most. The Exponea team have been very easy to work with. They have been attentive to requests, training, meetings and have provided to a great level of knowledge and care. The platform is great for reporting, with dashboards that are easy to customise and share with colleagues. The user experience is great, the tool feels relatively easy to use and learn for everything we've done so far. What do you dislike? So far it is hard ...

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JL

Jack L

08/10/20

5 out of 5

Exponea: Exactly what you need to achieve your CRM goals

What do you like best? How easy it is to create amazing looking emails without the need for lots of in-depth design knowledge. They are simple to set up and run as part of campaigns. Scenarios are also easy to set up with a little bit of training, they are able to be very complex allowing your company to achieve any goal you have set to achieve through CRM. What do you dislike? The only thing I dislike is the learning curve when starting off with Exponea, however, they offer great ...

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