Exponea Reviews in March 2025: User Ratings, Pros & Cons

MIGRATED TO Bloomreach Engagement

Digital marketing is happening right here, right now - Spectacular tool Exponea - ALL IN ONE PLACE!

What do you like best? Exponea helps us to fill our inside data with website data and we can work with them afterward! The best tool ever. Honestly, it is stunning every day open Exponea, and everything that comes up on my mind I can design it here. I had a few sessions with trainees and had also a few academy lessons on how to use this tool to be completely sure, that I know how to work with Exponea properly. Exponea helps us to fill our inside data with website data and we can work ...

Super powerful platform, very user friendly with amazing customer support!

What do you like best? - Very easy and intuitive interface - Super powerful - Great support and responsiveness What do you dislike? You can do achieve the same things in many different ways and especially at the beginning this could get a bit confusing Recommendations to others considering the product: If you are looking for "what you see is what you get" CRM platform, this is the one! What problems are you solving with the product? What benefits have you realized? ...

Exceptional Exponea

What do you like best? Push Notifications, Events and customer attribution.... What do you dislike? Customer UI and Deleting of Unwanted Events from Data Manager. What problems are you solving with the product? What benefits have you realized? Notifications to users, targeted marketing....

Exponea for customer communication in a fintech

What do you like best? Very helpful support - before and after signature of contract Modern API with very good documentation Combination of CDP and Markting Automation Covers all our channels and use-cases Passed our high IT security standards Put emphasis on GDPR compliance What do you dislike? The standard pricing assumes buckets per channel, this is hard to calculate in advance, especially for new channels. What problems are you solving with the product? What ...

Exponea is a game changing system - CDP and marketing automation all in one!

What do you like best? The ability to combine a customer data platform and marketing automation tool within one system. Within one tool we can quickly see where the business opportunities are, take action and track progress. The tool is easy to use and new features are continuously being developed with input from clients. What do you dislike? Survey tool could be better. Need to use a third party tool for more functionality. Recommendations to others considering the product: ...

: Exponea Makes Connecting With Customers Easy

What do you like best? Exponea takes something that most people believe is complicated and packages into a very easy-to-use software package. It makes it easier for you to make a significant positive impact on your business. Exponea is a very collaborative partner that really helps you move your business forward. What do you dislike? The only downside is there is so much the platform can do, sometimes it's hard to know where to prioritise your efforts. Recommendations to others ...

Attention and incredible support !!

What do you like best? It is a very intuitive platform, easy to use, with multiple functions that are very useful and with an excellent design. The customer service is very good, they are available at all times and listen carefully to our suggestions. Compatibility and integration with email is very simple. It allows us to fully monitor the promotional campaigns that may be taking place within the company. Thanks to the incorporation of artificial intelligence, it is much easier to ...

Exponea's single customer view is helping us drive greater customer value

What do you like best? The Single Customer View which contains insight into things such as Customer Lifetime Value, preferred categories and RFM Segmentations. The out of the box integrations which fuel the events based analytics makes personalised omni-channel communications easily executable. The team is also great, from the customer success, integration, sales and support services, everyone is always more than happy to go that extra mile to get things done. What do you dislike? ...

Flexible, powerful & easy to use!

What do you like best? The wide range of functionalities and ease of use. Every part of Exponea is easy to use, yet includes endless options. I haven't yet come across anything I've wanted to do that the platform cannot perform - there is an option for everything. The support team are also fantastic. I also love that everything is in one place. What do you dislike? There is very little that needs improvement, other than perhaps more lengthy and detailed guides - however, the support ...

One-and-only solution

What do you like best? Exponea is the only tool, that allows me to track all the customer's activity in so well structured way, and utilize it with a top efficiency in my product analytics and customer journey automation. Also, multiple-ID tracking, profile merging system allows me to combine 6 sources of tracking data, empowering my 4-6 months customer journey to be continuous and visible. What do you dislike? The only problem I can see is the hight entrance plank for the new users. ...