Evergage Reviews in January 2025: User Ratings, Pros & Cons

Evergage: a true business partner that helps you achieve, if not exceed, your goals.

What do you like best? They are a true partner, they have become a part of the team, understand our business and KPIs and often, proactively recommend out of the box ideas to help us achieve our goals. What do you dislike? The way our contract is structured, we can only run two tests concurrently. What problems are you solving with the product? What benefits have you realized? Evergage has allowed us to serve up more relevant content and experiences to users on our digital platforms that ...

Great tool to implement A/B testing and amazing customer support

What do you like best? The ability to implement strategies and hypotheses, including a dedicated resource to help build and publish campaigns What do you dislike? Evergage has many tools and features which can be overwhelming. There is so much you can do, but you have to proactively educate yourself in order to utilize the tool to the best of its ability Recommendations to others considering the product: Ensure you have ideas and strategies as you plan out campaigns so that you have a ...

Great ROI from Evergage

What do you like best? Evergage takes complicated features and makes them easy to administer. We had our user segments set up in less than a month, and geotargeting took minutes. This ease of use translates into effective campaigns and happier customers. What do you dislike? What's to dislike? If anything, and I know it's a tall order, we would like to get customer data when they visit websites that we don't own, so that they can be in a segment on their first visit. Something similar to ...

Very good overall experience

What do you like best? Flexibility, fit for purpose, out-of-the-box solutions, account management, user interface What do you dislike? Could talk to our other marketing tools more efficiently; this is down to us too to integrate. Recommendations to others considering the product: Evergage can offer a long-lasting solution for web personalisation and real-time marketing What problems are you solving with the product? What benefits have you realized? Web personalisation and real-time ...

Great for A/B testing and great customer support

What do you like best? The ability to implement strategies and hypotheses through A/B testing. Also, Evergage customer account exec / customer support has been educational and great in helping to implement campaigns What do you dislike? There is a lot to learn on Evergage and there are a lot of tools to use. It can be overwhelming What problems are you solving with the product? What benefits have you realized? Better understand our customers and trying to personalize customer's experiences

Evergage is game changing

What do you like best? Evergage has an incredible support team that is always available to help work through campaign ideation and implementation. The machine learning capabilities have enormous potential to deliver 1:1 content recommendations across our site enabling us to deliver a truly personalized experience for each visitor. What do you dislike? There is a bit of a steep learning curve involved because the software has so much functionality built into it that it can take some time ...

Excellent Personalization tool

What do you like best? The ability to target specific segments with personalized content and campaigns easily and without any development effort required. What do you dislike? The tool comes with so much functionality it can be a struggle to try and do and use it to the max with a smaller team. What business problems are you solving with the product? What benefits have you realized? Personalisation and A|B testing.

Evergage Rocks!

What do you like best? Learning about reusable templates!! I realize now that this tool is super useful. What do you dislike? Nothing. Everyone was super helpful, I learned a lot, and I feel empowered to take my knowledge back to my office to grow my business. What business problems are you solving with the product? What benefits have you realized? Giving users content that is relevant to them.

An excellent tool

What do you like best? Evergage is a new channel that you can plug in over existing assets, it makes it easy to reach beyond your exiting infrastructure and try new things. What do you dislike? There is a learning curve when it comes to taking full advantage of everything Evergage has to offer, it very much benefits from having a specialist. Recommendations to others considering the product I would recommend defining a specialist role to implement, update and maintain the product tree ...

Easy To Use With Endless Possibilities

What do you like best? Evergage is very powerful, extremely versatile, and easy to use. I've used it for 4 years for a reason. What do you dislike? There are a few interface tweaks that could make Evergage even better. Minor issues though. What business problems are you solving with the product? What benefits have you realized? A/B & multivariate testing, segmenting, personalization, recommendations, deep analytics. Our websites have all seen significant increases in revenue by using ...