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8.8

Spot Score

EspoCRM - CRM Software

EspoCRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and support with ease.

4.7

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EspoCRM Reviews & Ratings

4.7

Excellent

Based on 36 ratings & 16 reviews

Rating Distribution

Excellent

(14)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

EspoCRM stands out as a remarkably flexible and cost-effective CRM solution, earning praise from both seasoned tech enthusiasts and small to mid-sized businesses seeking efficiency and customization. Its open-source nature and adaptability allow users to mold the platform to fit their unique needs, whether by creating custom fields, workflows, or even portals. ...Read more

EspoCRM pros and cons

  • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.

  • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.

  • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

  • Rich functionality and adaptability for more than just CRM tasks, including custom portals, quoting systems, and document workflows.

  • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.

  • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.

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