EPX Reviews in February 2025: User Ratings, Pros & Cons

"Epx"

What do you like best about EPX? We never have a problem with the machines, they work great. And the payments are there the next day, good system What do you dislike about EPX? They only think I don't like is always changing the password. What problems is EPX solving and how is that benefiting you? The next day payments, that's what I like.

"Quick set up and great service"

What do you like best about EPX? We really enjoyed how quickly it was to get our system up and running. Converting over from an existing processor can be troublesome at times, but the equipment arrived and EPX integrates with our software vendors which made the switch much easier. Chip credit card processing times at our point of sale are just about as quick as they were with the swipe method. What do you dislike about EPX? We're still a bit early in the transition, so it is hard to say if ...

"EPX - A Great Company with Great Solutions"

What do you like best about EPX? Our representives take a very hands on approach to making sure what we have requested is achieved in the best possible way with efficiency and follow up. Greg responds to all of our inquiries with tenacity when needed and he pulls the right company resources together to find and solve any problems or technological challenges quickly. What do you dislike about EPX? There are very few things that we dislike about EPX. At times, the turnaround time for larger ...

"EPX Review"

What do you like best about EPX? The process is simple and seamless. We were able to use this solution to offer a new payment option within online banking and over the phone transactions. What do you dislike about EPX? The chargeback documentation requires a transcription of the conversation. We record conversations for authorization of payments, and they are not considered sufficient evidence when disputes arise. What problems is EPX solving and how is that benefiting you? Indirect loan ...

"EPX Review"

What do you like best about EPX? The process is simple and seamless. We were able to use this solution to offer a new payment option within online banking and over the phone transactions. What do you dislike about EPX? The chargeback documentation requires a transcription of the conversation. We record conversations for authorization of payments, and they are not considered sufficient evidence when disputes arise. What problems is EPX solving and how is that benefiting you? Indirect loan ...

"Its Ok but needs to be easier and more like other machines in most retail shops"

What do you like best about EPX? the nice screen it signs very nice the machine has good quality What do you dislike about EPX? the fact that you use the chip for credit only and must swipe for debit and if customer does that before selection is made it locks up system for a few minutes. these machines should be constant across the board. it has poor options with GBMS as POS. What problems is EPX solving and how is that benefiting you? N/A

"Its Ok but needs to be easier and more like other machines in most retail shops"

What do you like best about EPX? the nice screen it signs very nice the machine has good quality What do you dislike about EPX? the fact that you use the chip for credit only and must swipe for debit and if customer does that before selection is made it locks up system for a few minutes. these machines should be constant across the board. it has poor options with GBMS as POS. What problems is EPX solving and how is that benefiting you? N/A

"Easy to Understand"

What do you like best about EPX? Daily statements make it easy to enter and track fees in quick books What do you dislike about EPX? I have found nothing wrong with this product What problems is EPX solving and how is that benefiting you? Tracking fees and charges much easier with daily statement

"Easy to Understand"

What do you like best about EPX? Daily statements make it easy to enter and track fees in quick books What do you dislike about EPX? I have found nothing wrong with this product What problems is EPX solving and how is that benefiting you? Tracking fees and charges much easier with daily statement

"Excellant Customer Service"

What do you like best about EPX? EPX is very help, quick to respond, and provides great partnership What do you dislike about EPX? Fraud Protection is something I believe we could work toward improving on both sides What problems is EPX solving and how is that benefiting you? Be able to provide a trustworthy gateway payment resource to our customers.