EPX

"Epx"

What do you like best about EPX? We never have a problem with the machines, they work great. And the payments are there the next day, good system What do you dislike about EPX? They only think I don't like is always changing the password. What problems is EPX solving and how is that benefiting you? The next day payments, that's what I like.

"Quick set up and great service"

What do you like best about EPX? We really enjoyed how quickly it was to get our system up and running. Converting over from an existing processor can be troublesome at times, but the equipment arrived and EPX integrates with our software vendors which made the switch much easier. Chip credit card processing times at our point of sale are just about as quick as they were with the swipe method. What do you dislike about EPX? We're still a bit early in the transition, so it is hard to say if ...

"EPX - A Great Company with Great Solutions"

What do you like best about EPX? Our representives take a very hands on approach to making sure what we have requested is achieved in the best possible way with efficiency and follow up. Greg responds to all of our inquiries with tenacity when needed and he pulls the right company resources together to find and solve any problems or technological challenges quickly. What do you dislike about EPX? There are very few things that we dislike about EPX. At times, the turnaround time for larger ...

"Excellant Customer Service"

What do you like best about EPX? EPX is very help, quick to respond, and provides great partnership What do you dislike about EPX? Fraud Protection is something I believe we could work toward improving on both sides What problems is EPX solving and how is that benefiting you? Be able to provide a trustworthy gateway payment resource to our customers.

"EPX provides superior support. "

What do you like best about EPX? Any issue I have come across, even if it is not EPX's issue, have been resolved to my satisfaction. What do you dislike about EPX? There is nothing I can state negatively about EPX. I have not used their software in a few years but was part of the initial setup. What problems is EPX solving and how is that benefiting you? Just this week we had an issue with accepting credit card payments. The issue was actually with another vendor. Greg coordinated three ...

"EPX Is the right choice."

What do you like best about EPX? EPX is easy to use, flexible, and cost effective. We switched to EPX from from Payment Vision when we deployed online loan payments and decided we could also use their admin interface for our Call Center and Collections. The application is so easy to use training is a snap. We saved a lot in settlement by switching, plus assure only debit cards or ACH are used for loan payments for compliance purposes. What do you dislike about EPX? No dislikes to report. ...

"Proactive Customer Service results in a valued customer"

What do you like best about EPX? The monthly status reports provided are personalized and outstanding. It provides a snapshot of changes that may require further follow-up. The EPX team has made themselves available in a timely manner for anything that we need to address. What do you dislike about EPX? Nothing comes to mind. EPX is generally solid all around. Recommendations to others considering EPX: Put them to the test. What problems is EPX solving and how is that benefiting ...

"Good solution, great partner"

What do you like best about EPX? EPX cares about our business, and goes the extra mile to work with us to help find ways to solve our opportunities. Their integration team is always very quick to respond to requests. They are willing to spend time with us when we need it. They may not always have exactly what we ask for, but they always help us find a way to solve for what we need. What do you dislike about EPX? We don't have any issues with EPX, everything works fine. Additional ...

"EPX for all electronic payments!"

What do you like best about EPX? We have been partnering with EPX for quite a few years and I must say that they have been our payment processor of choice for a number of reasons. First, they have always provided excellent support if our clients had any issues surrounding payments. Their platform has been rock solid and in processing both ACH and CC payments. EPX offers an excellent reporting platform allowing our clients to simplify their reconciliation process. What do you dislike about ...

"Great partner to work with."

What do you like best about EPX? The level of support and industry knowledge. What do you dislike about EPX? We have not found anything we dislike about EPX. What problems is EPX solving and how is that benefiting you? ACH processing