8.5
Spot Score
Streamline your payroll with EPAY - anytime, anywhere.
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EPAY HCM offers custom pricing plan
EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more
Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
User-friendly interface with simple navigation, both on the mobile app and website.
Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.
Customizable features to meet various client-specific requirements, often praised for low-cost customizations.
Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
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Showing 71-80 out of 143
GE
Gil E
03/15/20
So many reports available to control labor
What do you like best? EPAY HCM has made my life easier to evaluate the labor for all my locations. The detailed reports make it easy to figure out where issues may be coming from. Easy to navigate, and make corrections. Every week, I realize more benefits of utilizing the tools on here. It has enabled me to teach my managers to become more effective in controlling labor and meeting their budgets What do you dislike? Nothing, it was easy to use and like most systems, it takes a ...
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RD
Rick D
03/13/20
Epay is Awesome--
What do you like best? Easy to use and alot of different reports so you can always see what you need. I love that you can set alarms for things What do you dislike? Haven't found anything yet. The site is really Great Recommendations to others considering the product: Great Program--very easy to use and fix issues--Love it! What problems are you solving with the product? What benefits have you realized? It has cut down on the time I spend checking payroll to make ...
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UI
User in Facilities Services
03/13/20
Great system for payroll
What do you like best? The system is very easy to use. You have everything you need to make your job easy. The Customer Service is great. They resolved my issue right away even it was after office hours What do you dislike? Some times I have to log in many times to get online What problems are you solving with the product? What benefits have you realized? I couldn't change my password and my account was locked. I call and talked to a representative right away
VB
virginia b
03/11/20
logging on to epay
What do you like best? helpful part about epay is you log in and all your employee time and overtime if any is right there it does all your adding and show who is there and who is not you can also go back to your last pay log very helpful .employee id numbers are also there. What do you dislike? so far i haven't came across a down side yet for me and my staff What problems are you solving with the product? What benefits have you realized? on the real side epay has keep me ...
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AB
Amanda B
03/10/20
Friendly, responsive, and supportive customer service.
What do you like best? There are many benefits to using the Epay HcM if your company utilizes them. Employees can change their address, print W-2s, keep track of PTO, adjust exemptions, among many other tasks should they choose to utilize. This takes a lot of trivial tasks of of the HR department and allows employees to be in charge of their own personal info and in the know now. What do you dislike? Website need to be available in multiple languages in order to meet employers ...
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UI
User in Accounting
03/10/20
forgotten password
What do you like best? very helpful. and quick response time to getting the help i needed. i forgotten my password and there were fast to respond. then when i didn't understand the process they were quick to help by calling me and walking me threw the process until i got the situation handle. What do you dislike? There are no dislikes at this time. great work! the only thing i would change is how love a review this was. it was very long and not fun to have to type up all the ...
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IW
Ivy W
03/06/20
Very Great System!
What do you like best? What I like best is how user friendly it is. What do you dislike? I keep having to update my password, but that's not really a bad thing. What problems are you solving with the product? What benefits have you realized? I love all of the reports that are available on the program, it makes my job so much easier.
OR
Oscar R
03/05/20
Outstanding Experience!
What do you like best? The representative understood the problem, was knowledgeable, and provided an adequate solution. He was also able to provide information on training which was fundamental. What do you dislike? The service was exceptional, therefore I would not make any improvements. What problems are you solving with the product? What benefits have you realized? I was trying to get assistance adding a new member as well as training options.
KB
Kevin B
03/05/20
Excellent customer service.
What do you like best? It's almost like doing business with a small, family-owned business. Customer service reps are engaged, responsive and knowledgeable. I rolled my eyes when I saw that it was going to be a call back but my phone rang less than 5 minutes later and a few minutes after that my problem was solved. Thank you. What do you dislike? The most recent customer service rep I talked to seem to be trying to stay on script. Occasionally we would both start talking at the ...
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UI
User in Health, Wellness and Fitness
02/28/20
Using EPAY
What do you like best? Easy to use and good and polite customer service. What do you dislike? Non . What problems are you solving with the product? What benefits have you realized? Easy to login time and confirm all checkedIn and checkedOut times in the past
