8.5
Spot Score
Streamline your payroll with EPAY - anytime, anywhere.
Add to compare
EPAY HCM offers custom pricing plan
EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more
Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
User-friendly interface with simple navigation, both on the mobile app and website.
Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.
Customizable features to meet various client-specific requirements, often praised for low-cost customizations.
Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
Log in Required to View Reviews
Filter results
Sort by :
Showing 41-50 out of 143
MR
Michael R
08/21/20
EPAY HCM Review
ES
Executive Sponsor in Facilities Services
07/30/20
EPAY Systems at Able Services
What do you like best? The flexibility of the system is pretty amazing when you consider their cross section of clients and the varying requirements. When we have a new requirement we can work directly with their development team to get the work done as needed. They are quick to respond and assist in anyway. Just as amazing is the low cost of having them create the custom. Very happy with their efforts and responses. What do you dislike? There is nothing really to dislike. We have ...
Read more
UI
User in Facilities Services
07/16/20
trouble logging in
What do you like best? not much, I do not feel that the system is at all user friendly What do you dislike? complexity of system. Often too complicated to correct missing punches etc. Really need to learn a new software system just to correct punch issues. Not very user friendly What problems are you solving with the product? What benefits have you realized? missed punches, incorrect punches and tele-punch system issues
AM
Aida M
07/06/20
Very convinient
What do you like best? I like how easy is to keep track of employees' hours. Paying Holidays, vacation or sick days are easy to add. What do you dislike? I don't like that whenever I want to add massivo PTO, I can not choose different amount of hours for the employees. For example I have full time and part time employees, so I have to do first all the full times and then come back for the PT. What problems are you solving with the product? What benefits have you realized? I ...
Read more
UI
User in Facilities Services
06/19/20
Very timely in responding to my question and very knowledgeable to resolve concern.
What do you like best? EPAY representative returned my call in a timely manner. He asked me to describe my concern. He reset my password but I still could not log on. He tried to log in for me and was unsuccessful until he changed his keyboard to not be on all caps. He was very knowledgeable and solved my problem. What do you dislike? Occasionally my computer shuts down and I cannot log in to EPAY. Recommendations to others considering the product: It took me a little time ...
Read more
UI
User in Retail
06/18/20
Efficient and easy to use payroll software!
What do you like best? The auto shift rounding feature saves time and effort when doing payroll edits, I love that I am able to pre-enter my teams schedule and Epay takes care of most adjustments! What do you dislike? Mismatched finger prints are often the cause of a lot of payroll review. It only happens to certain associates and we he tried re-finger printing several times but nothing seems to solve the issue. Recommendations to others considering the product: Ensure to ...
Read more
UI
User in Security and Investigations
06/13/20
Very pleasant.
What do you like best? They were friendly and helpful. Also very understanding. What do you dislike? Nothing at all. The person was very knowledgeable Recommendations to others considering the product: A very professional place to try in there workplace. What problems are you solving with the product? What benefits have you realized? How to sign in and that I forgot username and password.
UI
User in Hospital & Health Care
06/10/20
Epay is always quick with responses and very helpful in solving any issues.
What do you like best? The ability to send a chat quickly and have a speedy solution from the team. The ease of tracking times for my employees and great tools to show hours. What do you dislike? Fingerprint mismatches cause errors in the system. Recommendations to others considering the product: I highly recommend Epay. What problems are you solving with the product? What benefits have you realized? Hour tracking and monitoring to stay in budget. VHS tracking for ...
Read more
QS
Quanset S
06/04/20
Prompt and Respectful customer service.
What do you like best? The quick response. It allowed me to get back to work efficiently. What do you dislike? There was not anything I disliked, It was useful for me. Recommendations to others considering the product: Effective and user friendly. What problems are you solving with the product? What benefits have you realized? It was just my log in fortunately, and I need it to access pay.
UI
User in Consumer Services
05/28/20
Great Customer Service
What do you like best? Epay HCM chat help is a great experience. My questions are always answered promptly and professionally. What do you dislike? I have never had a bad experience with this platform What problems are you solving with the product? What benefits have you realized? Ease of use and managing multiple employee payroll needs. The Epay platform is user friendly and customer service is top notch.
