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8.5

Spot Score

EPAY HCM - Payroll Software

EPAY HCM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with EPAY - anytime, anywhere.

4.7

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EPAY HCM Reviews & Ratings

4.7

Excellent

Based on 150 ratings & 143 reviews

Rating Distribution

Excellent

(126)

Very Good

(13)

Good

(3)

Poor

(1)

Terible

(0)

Expert's Review

EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more

EPAY HCM pros and cons

  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

  • User-friendly interface with simple navigation, both on the mobile app and website.

  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

  • Customizable features to meet various client-specific requirements, often praised for low-cost customizations.

  • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

  • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

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Showing 131-140 out of 143

01/25/18

2.5 out of 5

HR Manager

What do you like best? We have been using the system for a while and are very comfortable with it. What do you dislike? Upgrades that change the aspect of the system and sometimes increases the actual work that has to go into data entry What business problems are you solving with the product? What benefits have you realized? NA

01/18/18

3.5 out of 5

Kevin Gaudy

What do you like best? The flow of Blueforce into the HCM system, The ease of use. The customer support What do you dislike? When the updates from HCM breaks something totally unrelated to the updates. Need to have better testing. Recommendations to others considering the product Be patient and work as a team What business problems are you solving with the product? What benefits have you realized? The use of one system from Hire to Retire.

12/30/17

2.5 out of 5

Not much more but okay

What do you like best? Not always timely but overall a useful technology. What do you dislike? Time processing, especially in terms of setup -- snafus What business problems are you solving with the product? What benefits have you realized? Overall ease one everything is set up

12/28/17

4.5 out of 5

HCM epay

What do you like best? I love the ease of using this software. It is so easy to use. What do you dislike? Well of course it is not human 🙃 Sometimes when you open up the frame it freezes. But that problem has been fixed. Recommendations to others considering the product Yes you should most definitely consider using it. What business problems are you solving with the product? What benefits have you realized? Paying clients on time. Leaving a digital fingerprint.

12/27/17

4.5 out of 5

Did the job with ease.

What do you like best? Easy to use. Few errors. Good customer service. What do you dislike? Errors were few but frustrating when you did get one. Sometimes erase data. What business problems are you solving with the product? What benefits have you realized? Payroll

12/24/17

4 out of 5

Capital Management

What do you like best? The capital management and HR full suite is well designed. This payroll system can handle many employees data with ease. What do you dislike? Some additional features could be added to make it robust. Recommendations to others considering the product Great Product! What business problems are you solving with the product? What benefits have you realized? HR

12/18/17

5 out of 5

We use it to process our payroll.

What do you like best? Once everything is set up it is very simple process. What do you dislike? It took a little while to get everything set up and working smoothly. What business problems are you solving with the product? What benefits have you realized? Payroll processing

12/14/17

5 out of 5

Great System. Easy to Use.

What do you like best? The payroll system is very easy to use and Epay takes care of all our tax filings so payroll is a breeze. Our employees can access the self-service site and track and monitor their vaca/time off, payroll, and benefits. What do you dislike? No problems or negatives come to mind at this time. Recommendations to others considering the product Epay has great customer service. Whenever I need help they are quick to respond and very knowledgeable. I would ...

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12/13/17

5 out of 5

EPay Blueforce - A Must Have in the Health Industry

What do you like best? Very simple to use. Great support staff What do you dislike? End of month their server starts lagging Recommendations to others considering the product The simplicity of this program goes a long way compared to the competition. And the visual presence of this program is very pleasant. We have supervisors that are monitoring 8 hours a day using this product and no one complains about being an eye nuisance. What business problems are you solving with the ...

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12/08/17

5 out of 5

Most Outstanding Product On The Market !!!

What do you like best? E-Pay's time clocks are the best out there, also their software is extremely impressive. Their clocks work on many platforms, cellular, USB, LAN, etc. so your clock is able to communicate almost anywhere you place it. What do you dislike? There is nothing that I do not like about E-Pay as a company, their products or their outstanding employees. Whatever my requirements are, E-Pay has always come through for our company. What business problems are you solving ...

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