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8.5

Spot Score

EPAY HCM - Payroll Software

EPAY HCM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with EPAY - anytime, anywhere.

4.7

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EPAY HCM Reviews & Ratings

4.7

Excellent

Based on 150 ratings & 143 reviews

Rating Distribution

Excellent

(126)

Very Good

(13)

Good

(3)

Poor

(1)

Terible

(0)

Expert's Review

EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more

EPAY HCM pros and cons

  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

  • User-friendly interface with simple navigation, both on the mobile app and website.

  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

  • Customizable features to meet various client-specific requirements, often praised for low-cost customizations.

  • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

  • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

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Showing 121-130 out of 143

06/06/19

4.5 out of 5

Seniour managing officer menengai craters

What do you like best? The application has helped alot in organization management in various capacities like in different companies.EPAY HCM does expence management in various industrial management.in salary structures and on how to be distributed amongest people in different categories,it helps in team communication with different people depending on what organization.Their is time tracking of people on their organizations.Their is also internationalization globally on what category ...

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11/30/18

1.5 out of 5

Close, but no cigar

What do you like best? I like that EPay presents as a relatively simpler way to track employee hours than some of its leading competitors, such as Kronos What do you dislike? Over the course of using EPay, I've found that the customization and features are simply not as robust as is needed in my industry. We often have employees at a single client site with differing pay rules, holidays, and fluctuating schedules. The system cannot support the automation of some of these complexities. ...

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10/03/18

3.5 out of 5

Great Price and Great Features that no one else has

What do you like best? We utilize the "fonen" timekeeping part of the system for almost 100% of our employees. Most providers we have spoken with do not have this capability. What do you dislike? The timekeeping portion works great, however the HCM portions are still new and in development. I am also not a fan of their technical support team, it can be kind of hit or miss. What business problems are you solving with the product? What benefits have you realized? We are able to keep ...

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03/15/18

5 out of 5

EPAY HCM is worth every penny

What do you like best? I love the new webface of Blueforce7. Its easy to navigate and user friendly. Tech support is always availiable 24/7 to help if there is an issue. What do you dislike? The timeout feature is only 10 minutes. I wish you could set longer periods before it logs you out of the system. Recommendations to others considering the product get the complete package for your organization What business problems are you solving with the product? What benefits have you ...

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03/06/18

4.5 out of 5

Best time management product around!

What do you like best? EPay makes absolutely everything from recording time to completing payroll a snap! I don't know what I would do without this solution, now that I'm so used to using it. I have yet to find anything that even compares. What do you dislike? I doubt I could come up with something substantial to complain about, and even if I could, the stellar support team is always a call or email away, waiting to lend a hand. Recommendations to others considering the product ...

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03/06/18

3.5 out of 5

Great, user-friendly product

What do you like best? EPay provides a wide array of solutions (web, mobile, clock for time management and scheduling, and the applications themselves are incredibly user-friendly. Everything is intuitive in terms of setup and use. What do you dislike? I found that there were some implementation roadblocks that made acclimating to EPay a bit frustrating. However, the support team was able to remedy these issues eventually. Recommendations to others considering the product I think ...

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03/02/18

5 out of 5

Great Support Team!

What do you like best? Phenomenal support team - ready to assist What do you dislike? Occasional delay in issue resolution between Support teams; however, they go out of their way to keep you posted and provide updates. What business problems are you solving with the product? What benefits have you realized? Time collection and the importance of punching in - minimizing our DOL risks - improving our labor numbers

03/02/18

3.5 out of 5

New Product updates makes life a little easier

What do you like best? The new blueforce 7 interface is easy to use and navigate What do you dislike? IT support could have a faster response time Recommendations to others considering the product COMPLETE DEMO TO MAKE SURE IT WORKS FOR YOU What business problems are you solving with the product? What benefits have you realized? Payroll, Time Tracking, Budget Reports.

02/27/18

5 out of 5

Satisfied

What do you like best? Ease of software, everything is easily found What do you dislike? That the time recording system is on a different website than the EPAY HCM What business problems are you solving with the product? What benefits have you realized? None. Very fast support service

01/30/18

4 out of 5

Great job with time tracking and budgeting

What do you like best? The time tracking is easy to use, employee friendly, and there are a lot of options to utilize, which adds a convenience factor. There are a lot of reporting options, and very responsive customer service. What do you dislike? The reporting options could be a little more user friendly. We have had some issues with the paycard company affiliated with Epay as well. We use the blueforce system, and sometimes the updates can be more confusing than helpful. What ...

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