8.5
Spot Score
Streamline your payroll with EPAY - anytime, anywhere.
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EPAY HCM offers custom pricing plan
EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more
Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
User-friendly interface with simple navigation, both on the mobile app and website.
Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.
Customizable features to meet various client-specific requirements, often praised for low-cost customizations.
Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
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Showing 101-110 out of 143
UI
User in Environmental Services
09/23/19
Excellent Service
What do you like best? Chat service made it easy and convenient to get assistance and resolve my issue. What do you dislike? There was some confusion about who within my company as authorized to assist the EPAY staff members. What problems are you solving with the product? What benefits have you realized? I needed access to my staff’s time clock submissions. I now can more closely monitor my staff’s hours and make sure we stay on budget.
AI
Administrator in Environmental Services
09/04/19
The system is amazing and very easy to show employees how to use.
What do you like best? I'm the account manager and using the system to do payroll and time management is great. The way it's set up you just cruze through it. What do you dislike? The only down side is if i'm rushing to do something in the system and at the time the system is re-booting. It only takes a few minutes, but to be truthful there isn't anything i dislike about EPAY. Recommendations to others considering the product: I would highly recommend it. Your company will ...
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UI
User in Facilities Services
08/30/19
Great customer service
What do you like best? It was easy to access and very helpful and straight forward. What do you dislike? Nothing to mention, it's very easy to use. I would recommend epay to must companies, or employees. I'm glad to be a user of epay and hope that it continues to help others. Recommendations to others considering the product: I would recommend epay, it's very easy to use and convenient to have as well. What problems are you solving with the product? What benefits have ...
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NB
Nicole B
08/27/19
Great Customer Service
What do you like best? Always nice and friendly when on the phone. Eager to help solve the problem. Always asks if there is something else that they can do to help me. What do you dislike? Sometimes it takes a minute for a page to load. But other than that I have not had any bad experiences. What problems are you solving with the product? What benefits have you realized? Applications all in one place makes things so much easier to handle. One website to check instead of ...
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JO
Jonathan O
08/27/19
Easy to use, and excellent customer service
What do you like best? I use Blueforce by EPAY Systems for our payroll. I love it. It's easy to use and the layout is easy to the eyes. There aren't tons of small buttons that you need a text book to understand (like a video editing program I've used in the past). It's to the point, and when you have 20+ people on payroll, saving time is what you need. Keep it up! What do you dislike? The one thing I do dislike (nothing's perfect) is that on Blueforce program, I cannot view all of ...
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KS
Kim S
08/26/19
Easy to use, not time consuming or complicated at all.
What do you like best? What I like best about EPAY is that the format isn't complicated and it's easy to use. Once you enter all of the required information, the information connects to Blueforce. What do you dislike? Sometimes EPAY and Blueforce do not consistently relay the information to one another. Recommendations to others considering the product: Purchase it! It is well worth your money and time. :) What problems are you solving with the product? What benefits have ...
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DM
David M
08/15/19
Great product
What do you like best? The best thing about EPAY is that it is easy to add and fix the time for employees. The online chat for any help is fantastic they get to you right away. What do you dislike? The only thing I dislike is if someone didn't punch out and in from lunch is to add the time. Might be something easy to do but I don't know how to do it. Recommendations to others considering the product: Great product with great customer service. Easy product to use as well, just ...
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UI
User in Facilities Services
08/13/19
Great customer service, easy program to use.
What do you like best? With any questions or issues we have asked about through customer service we received help almost instantly. The service is above a level of expectation that one would assume you would get with a call center. What do you dislike? Noting the system is made user friendly. Recommendations to others considering the product: My advise would be if you are looking for a program that is user friendly and easy to train staff on this is the program for you. ...
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UI
User in Facilities Services
08/12/19
Very helpful and friendly
What do you like best? What i liked best is response time. When i sent them an email about my issue the reply was sent back very fast and resolution was fast too. Very friendlyy and helpful and i am proud to be associate with them. What do you dislike? I can't think of anything that i dislike so far in my dealings with them. Everything i needed was taken care of resolved. Recommendations to others considering the product: I would consider epay for top notch service, and ...
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CB
Connie B
08/08/19
Chat help
What do you like best? EPAY chat help is the best ever. No matter what time I have an issue, I click the Chat and they're always quick to respond and get it resolved. What do you dislike? I never had a problem with EPAY in all the 6 years I have been using it. Recommendations to others considering the product: EPAY is amazing, very helpful without having to call waiting on hold. They can solve most of your issues though chat. What problems are you solving with the product? ...
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