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8.5

Spot Score

EPAY HCM - Payroll Software

EPAY HCM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with EPAY - anytime, anywhere.

4.7

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EPAY HCM Reviews & Ratings

4.7

Excellent

Based on 150 ratings & 143 reviews

Rating Distribution

Excellent

(126)

Very Good

(13)

Good

(3)

Poor

(1)

Terible

(0)

Expert's Review

EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more

EPAY HCM pros and cons

  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

  • User-friendly interface with simple navigation, both on the mobile app and website.

  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

  • Customizable features to meet various client-specific requirements, often praised for low-cost customizations.

  • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

  • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

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Showing 1-10 out of 143

AU

Anonymous User

11/23/22

5 out of 5

"I have always had a wonderful experience dealing with tech support from Epay."

What do you like best about EPAY HCM? The team at Epay are helpful when trying to troubleshoot a problem. What do you dislike about EPAY HCM?

AU

Anonymous User

11/23/22

5 out of 5

"I have always had a wonderful experience dealing with tech support from Epay."

What do you like best about EPAY HCM? The team at Epay are helpful when trying to troubleshoot a problem. What do you dislike about EPAY HCM?

FK

Frank K

11/14/22

5 out of 5

"Superb customer support and service"

What do you like best about EPAY HCM? EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using them and they surpass my expectations every time! I highly recommend using them for all your needs.

FK

Frank K

11/14/22

5 out of 5

"Superb customer support and service"

What do you like best about EPAY HCM? EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using them and they surpass my expectations every time! I highly recommend using them for all your needs.

AU

Anonymous User

11/07/22

5 out of 5

"Get On-Top of Your Hours Worked"

What do you like best about EPAY HCM? I like how easy and straight forward EPAY is to use, both on the mobile app and the website. One of the best things is the quick login time and easy-to-navigate app.

AU

Anonymous User

11/07/22

5 out of 5

"Get On-Top of Your Hours Worked"

What do you like best about EPAY HCM? I like how easy and straight forward EPAY is to use, both on the mobile app and the website. One of the best things is the quick login time and easy-to-navigate app.

TD

thomas d

11/04/22

5 out of 5

"Pleasent friendly and kind"

What do you like best about EPAY HCM? i have found out if you work with the time clock it is alot better the experience i had with the person helping me fix the issue had far more knowledge than i expected it was very nice he was very good to work with

TD

thomas d

11/04/22

5 out of 5

"Pleasent friendly and kind"

What do you like best about EPAY HCM? i have found out if you work with the time clock it is alot better the experience i had with the person helping me fix the issue had far more knowledge than i expected it was very nice he was very good to work with

JL

jenny l

10/26/22

5 out of 5

"Excellent experience"

What do you like best about EPAY HCM? I received a quick and satisfactory response, I feel satisfied and grateful to receive a quick solution to my issue What do you dislike about EPAY HCM?

JL

jenny l

10/26/22

5 out of 5

"Excellent experience"

What do you like best about EPAY HCM? I received a quick and satisfactory response, I feel satisfied and grateful to receive a quick solution to my issue What do you dislike about EPAY HCM?