Entrata Reviews in February 2025: User Ratings, Pros & Cons

"Entrata ROCKS! Fast, efficient and user friendly and would recommend to owners"

What do you like best about Entrata? Ability to add or change items as needed, fast support when needed. Fast, efficient, cost effective and extremely user friendly. Owners and management companies must see all Entrata features! What do you dislike about Entrata? It's hard to give a dislike. At times Entrata can lag but it is NEVER for long and normally only when updates are being completed. I have no real dislikes regarding Entrata or its features What problems is Entrata solving and how ...

"Great app"

What do you like best about Entrata? It's a great app for organized and document everything related to maintenance and leasing properties also organized in an easy way for everyone in general is a well organized app What do you dislike about Entrata? It a little bit slow uploading pictures the system sometimes is hard because it uses the data of your phone if the location were you using Entrata has a bad signal it willl take long time tu upload pictures What problems is Entrata solving and ...

"Entrata is all-Encompassing!"

What do you like best about Entrata? Do I have to pick just one thing? Reporting is so amazing. I can get a report on almost anything I can think of. I also Love Love the dashboard. Users can see their tasks at a glance. OH and don't forget Vendor and invoicing. My life is so much easier now!! Thank you Entrata!! What do you dislike about Entrata? The search function kinda needs a revamp. Super Search with filters is needed so you can specify property or building, email search or phone ...

"Problems with Entrata"

What do you like best about Entrata? I like the information it provides on potential leads. I also apprciate the precisenss of the leases. What do you dislike about Entrata? I hate when the system is down and it takes forever to process screening What problems is Entrata solving and how is that benefiting you? It is solving the ease of completing leases and paperwork for move ins

"It does a lot"

What do you like best about Entrata? It's robust and can manage nearly all aspects of not just a property, but your PM business as a whole. A few more features and it could be one-stop shopping for everything you need to run a rental business. What do you dislike about Entrata? The inspections are limited and the full suite of settings is staggering. I get it though, the more it can do, the more you have to be able to change what you want, but it's a lot of stuff. Some of it isn't labelled ...

"Leasing and Marketing Manager"

What do you like best about Entrata? I love how user-friendly the platform is. Made the whole application to execute lease process seamlessly and easy to understand. It has very interactive report that gives you a deeper understanding of trends, yoy, and analytics for tracking performance. Customer service is also amazing and gives great training videos. What do you dislike about Entrata? I had no issues with Entrata; I would recommend it to any apartment complex. What problems is Entrata ...

"So many easy to fix failures"

What do you like best about Entrata? Covers most of my property needs. Our firm uses this daily. What do you dislike about Entrata? Support and service is poor. Responses like 'Sorry' and being ignored aren't helpful. Firefox, the 3rd most used browser in the world with 311 million users isn't supported. 1 line of code fixes it. Still have to keep 2 systems going, 1 just for forms. Help system gives useless 'knowledge base' messages when attempting to report a problem. Generating a ticket ...

"PROPERTY MANAGERS DREAM SOFTWARE"

What do you like best about Entrata? Entrata is a very user assisted software that walks you through all the necessary steps to make all of your resident experiences and management reporting a smooth transaction. What do you dislike about Entrata? Oh, great question, I would have to really think about this one because I do not have a downside I have discovered yet. What problems is Entrata solving and how is that benefiting you? It handles all of my accounting/reporting needs, really does a ...

"easy to follow instructions"

What do you like best about Entrata? being able to navigate around in the program without being confused. What do you dislike about Entrata? The program sometimes does n ot reflect the proper advertised rent. What problems is Entrata solving and how is that benefiting you? Entrata is great for our residents with putting in work orders, or paying rent.

"Entrata Software"

What do you like best about Entrata? Entrata has an easy to use UI and an excellent search function to find what I need like resident and unit information. I focus on maintenance and use it every day to distribute tasks. I haven't personally used it but the customer service and support team is sick to respond. What do you dislike about Entrata? The reports can be a little tricky for me. It could be a lack of experience but it always takes me a bit to find what I need with all of the ...