Enthu.ai Reviews in January 2025: User Ratings, Pros & Cons

"Enthu.AI helped me scale my sales rep really well"

What do you like best about Enthu.ai? Flexibility to use and ease of onbaording. I particularly liked the entire experience with Enthu team, how they onboarded us and how they supported us in adoption of the software. Of course, the great RoIs they provide is phenomenal What do you dislike about Enthu.ai? They don't have a few automation inbuilt. But I believe they are working on it. What problems is Enthu.ai solving and how is that benefiting you? Sales agent performance measurement and ...

"Fantastic tool to utilize for call center training"

What do you like best about Enthu.ai? I like the fact that I can read the content of the conversation without having to listen to the entire call. It's easy to follow and track! What do you dislike about Enthu.ai? There isn't anything I don't like. It's simple and easy! Recommendations to others considering Enthu.ai: It's a wonderful tool to keep the call center agents "on their game". It's easy and does a great job of allowing the agents to listen and learn how to be better at their ...

"Fantastic tool to utilize for call center training"

What do you like best about Enthu.ai? I like the fact that I can read the content of the conversation without having to listen to the entire call. It's easy to follow and track! What do you dislike about Enthu.ai? There isn't anything I don't like. It's simple and easy! Recommendations to others considering Enthu.ai: It's a wonderful tool to keep the call center agents "on their game". It's easy and does a great job of allowing the agents to listen and learn how to be better at their ...

"Enthu helps us capture information"

What do you like best about Enthu.ai? There is so much information in our day to day customer conversations which we were not capturing. Enthu now helps us extract a part of this information and serve our customers better. Enthu makes it easy to weed through tonnes of phone calls, without the need to listen to every single minute. That’s the thing I like the best about this tool. What do you dislike about Enthu.ai? The error messages that pop out could have been better. I get confused at ...

"Enthu helps us capture information"

What do you like best about Enthu.ai? There is so much information in our day to day customer conversations which we were not capturing. Enthu now helps us extract a part of this information and serve our customers better. Enthu makes it easy to weed through tonnes of phone calls, without the need to listen to every single minute. That’s the thing I like the best about this tool. What do you dislike about Enthu.ai? The error messages that pop out could have been better. I get confused at ...

"Very good transcription accuracy. Useful tool."

What do you like best about Enthu.ai? Transcription accuracy and speaker separation work brilliantly well. I tried a couple of more tools but find Enthu as the most accurate. It's very important in my coaching business where I have to share transcripts with my clients for further action. What do you dislike about Enthu.ai? Integration with Zoom was a little complex. Anyhow, the support by Enthu was brilliant so I don't have any complaints. Recommendations to others considering ...

"Unparalleled insights across conversations"

What do you like best about Enthu.ai? The ease of referring back to conversation, searching them for specific words/phrases and sharing it with team members. We have started collaborating more after adopting Enthu.AI. What do you dislike about Enthu.ai? I would have wished for more graphs and less tables in reports. Recommendations to others considering Enthu.ai: Leverage the 14 day free pilot Enthu.AI provides. They are probably the only major player that provides a pilot without asking ...

"Very good transcription accuracy. Useful tool."

What do you like best about Enthu.ai? Transcription accuracy and speaker separation work brilliantly well. I tried a couple of more tools but find Enthu as the most accurate. It's very important in my coaching business where I have to share transcripts with my clients for further action. What do you dislike about Enthu.ai? Integration with Zoom was a little complex. Anyhow, the support by Enthu was brilliant so I don't have any complaints. Recommendations to others considering ...

"Unparalleled insights across conversations"

What do you like best about Enthu.ai? The ease of referring back to conversation, searching them for specific words/phrases and sharing it with team members. We have started collaborating more after adopting Enthu.AI. What do you dislike about Enthu.ai? I would have wished for more graphs and less tables in reports. Recommendations to others considering Enthu.ai: Leverage the 14 day free pilot Enthu.AI provides. They are probably the only major player that provides a pilot without asking ...

"Decluttering the blackbox called customer interactions"

What do you like best about Enthu.ai? Enthu.AI does what is promises. It helped us get in-depth into the customer calls which our sales agents make. The best thing is the customer insights which Enthu.AI draws for us without any extra effort. What do you dislike about Enthu.ai? Some software glitches popped up in the initial stages but their support team is super awesome. Resolution was fast and permanent. Recommendations to others considering Enthu.ai: EnthuAI is extremely powerful. It is ...