Enthu.ai Reviews in January 2025: User Ratings, Pros & Cons

"Simple, Powerful & Engaging!"

What do you like best about Enthu.ai? Enthu stands out with it's simplistic yet stylish interface. Making a technical application easy to use for non-technical users whilst providing an empowering and seamless experience. Enthu is rich in it's product offering and features, which are constantly reviewed to ensure the best solutions are available to it's users. What do you dislike about Enthu.ai? We have been using Enthu.Ai for around 4-6 months so thus far nothing to dislike about the ...

"An extremely helpful and easy tool to enable better visibility of quality of calls"

What do you like best about Enthu.ai? Extremely easy search tool for finding specific phrases through both the "Search" option and the automated "Moment"/ "Themes" section The Listen to Talk Ratio What do you dislike about Enthu.ai? All great so far! No issues whatseover and swift responses to queries we have from the team. What problems is Enthu.ai solving and how is that benefiting you? Identifying recurring areas missing from calls which are preventing better sales

"Useful AI Tool"

What do you like best about Enthu.ai? Enthu.AI has improved our ability to analzye each interaction with our clients. This easy to use platform allows managment to quickly identify key metrics as well as customer service interactions. In a fast paced enviroment, this tool allows us to make quick decisions and provide in-the -moment feedback to our team - moving our business forward. Enthu. AI is a one stop! What do you dislike about Enthu.ai? I do not have any feedback at this time. What ...

"Top class product and top class team"

What do you like best about Enthu.ai? The UI is clean and fresh, you can pick up the product in a few hours. Unlike our previous speech partner that took 6 months to configure. Low implementation costs and good value on a monthly agent subscription fee Transcription is the best i;ve worked with and really quick to start gaining insight and results from agent feedback. The team are attentive and passionate about delivering a good service, they also are willing to take ideas and implement the ...

"Great Customer Support and Easy to Navigate"

What do you like best about Enthu.ai? Enthu.ai is easy to use and a great tool used to summarize interactions. The training and onboarding process that I was provided by Tushar was easy to follow along. This product has made it easier to see an overall performance of my team. The transcripts and ability to search keywords has been very useful when providing feedback and coaching my team. Enthu.ai customer support is outstanding. If I have a question or concern, I receive a response almost ...

"Very Professional & Responsive"

What do you like best about Enthu.ai? Enthu.ai provided a seamless onbarding process. They were quick to answer any questions, and customized the technology to the needs of our company. The look of the technology is very clean and easy to understand. What do you dislike about Enthu.ai? We have not had any issues with Enthu.ai. What problems is Enthu.ai solving and how is that benefiting you? Enthu.ai allows us to make sure our intake team is hitting their speaking points, while effectively ...

"Enthu.AI helps us every single day to serve the customers better"

What do you like best about Enthu.ai? Integration with our telephony took just a minute. We could start using Enthu right on day 1. The entire program is quite intuitive and simple to use, and doesn’t need extensive training. Checking calls for quality, especially in a regulated industry like ours, is always a challenge but ENthu makes it a breeze. The support is exceptional. They have been closely involved in the setup and beyond, making sure we extract value from the program. What do you ...

"Enthu help us gather information more effectively"

What do you like best about Enthu.ai? The platform is easy to use. You can organize the calls by team and get insight on key moments of the calls. It can also send feedback to the agents and their leads and their support team helps you tailor them up if needed. What do you dislike about Enthu.ai? The spanish translation engine gives fair results but it can be improved What problems is Enthu.ai solving and how is that benefiting you? Being able to have a transcription of each call speeds up ...

"Enthu.ai is a powerful transcription and QA software, paving the way in legal tech."

What do you like best about Enthu.ai? High accuracy: Enthu's transcriptions are highly accurate, with an average error rate of less than 1%. Fast turnaround times: Enthu can transcribe audio and video files in as little as 30 minutes. Customer support: Enthu's customer support is responsive and helpful. The founders are adept and have a brilliant team in place. What do you dislike about Enthu.ai? Enthu has many brilliant features in the pipeline that our company cannot wait to utilize.More ...

"Good"

What do you like best about Enthu.ai? I like Enthu because it is user friendly or easy to navigate. The interface is intuitive and visually appealing. It is designed to be simple and straightforward, with clear instructions and guidance. This makes it easy for me to find the information that I need quickly and efficiently. What do you dislike about Enthu.ai? Unfortunately, it was expensive AI. In spite of our efforts to negotiate the price with the developers, they refused to do so. We had ...