EnjoyHQ Reviews in April 2025: User Ratings, Pros & Cons

"EnjoyHQ has transformed our research practice"

What do you like best about EnjoyHQ (Now part of UserTesting)? All of our qualitative research activities feed into EnjoyHQ, and the highlighting, tags/properties, and analysis board are integral to the process of individual research projects as well as building a repository of insights for future projects. What do you dislike about EnjoyHQ (Now part of UserTesting)? In general, the structure of tags/properties being applied to highlights or documents is confusing to new users. Also, the ...

"EnjoyHQ has transformed our research practice"

What do you like best about EnjoyHQ (Now part of UserTesting)? All of our qualitative research activities feed into EnjoyHQ, and the highlighting, tags/properties, and analysis board are integral to the process of individual research projects as well as building a repository of insights for future projects. What do you dislike about EnjoyHQ (Now part of UserTesting)? In general, the structure of tags/properties being applied to highlights or documents is confusing to new users. Also, the ...

"Research Repository"

What do you like best about EnjoyHQ (Now part of UserTesting)? The fact that I can have all my random research bits in one place to analyze and produce insights. The ability to organize your research materials and deliverables in one place, and being able to act on them in one place. What do you dislike about EnjoyHQ (Now part of UserTesting)? I have had some trouble with the UserZoom integration. It doesn't import videos only clips and the notes don't seem sync over as well, which is very ...

"Major learning curve to get started"

What do you like best about EnjoyHQ (Now part of UserTesting)? We purchased EnjoyHQ for our team because of its tremendous power. You can use it for active and passive research for your team. The system is highly adaptable and can be used for various use cases, they also have a number of integrations that allow us to pull from existing tools that our teams use. It will likely be able to support our team as we continue to grow and scale. What do you dislike about EnjoyHQ (Now part of ...

"Powerful tool, but lacking some critical functionality and communication could be better"

What do you like best about EnjoyHQ (Now part of UserTesting)? EnjoyHQ is a powerful tool and has a lot great functionality. The project/story structure is great, as well as the tagging capabilities What do you dislike about EnjoyHQ (Now part of UserTesting)? My team are power users of EnjoyHQ, We use every single piece of functionality available. Not only have we not seen any of the updates we've been promised over the past few months, but the tool seems to be getting worse in the ...