Engati Reviews in February 2025: User Ratings, Pros & Cons

"WORST CUSTOMER SERVICE FOR A CHATBOT SERVICE PROVIDER."

What do you like best about Engati Chatbot Platform? They were very dedicated when they were selling the service and while we are running the onboarding sessions. The software is very customizable and when provided with a well-mounted training program, the software could just really be powerful. HOWEVER. What do you dislike about Engati Chatbot Platform? We've canceled our subscription to the software because it was too hard to navigate; I guess the ability to customize everything could ...

"It was good experience"

What do you like best about Engati Chatbot Platform? I like their WhatsApp chatbot and Instagram chatbot integration. They have separate solutions for specific business needs like for e-commerce, Education and retails. What do you dislike about Engati Chatbot Platform? They didn't disclosed their pricing so it was difficult to get to know about their cost.Also there was no free tier version. Recommendations to others considering Engati Chatbot Platform: Good for WhatsApp and Instagram ...

""Great Chatbot Platform" easy to access"

What do you like best about Engati Chatbot Platform? easy to access , its very cost effective, user freindly. What do you dislike about Engati Chatbot Platform? Nothing as such to point out its been great a journey with engati so far. What problems is Engati Chatbot Platform solving and how is that benefiting you? Our main purpose is providing customer with basic contact information.we had deployed the chatbot on our website.

"One of the most convenient and easy to use platform i have come accross"

What do you like best about Engati Chatbot Platform? It's a very easy-to-use chatbot platform and there are 16 channels (WhatsApp, Telegram, Instagram, etc) where you can deploy your chatbot in a few easy steps. The Engati team also provides personalized and customized bot features which will work the best for any business. What do you dislike about Engati Chatbot Platform? You need to upgrade to a much higher payment plan to use features such as google sheets integration, WhatsApp, ...

"Best customer support team to reach out to - for all doubts I had while building the bot."

What do you like best about Engati Chatbot Platform? The team is always responsive and ready to help, and that probably is a big differentiator. Building the flows is straightforward, and it's pretty easy to deploy as well. What do you dislike about Engati Chatbot Platform? The pricing is a bit on the higher end, but if you need a good no. of features on the platform - then it's all worth it. What problems is Engati Chatbot Platform solving and how is that benefiting you? We get a good no. ...

"Best way to customize chatbots for your website regardless of the industry"

What do you like best about Engati Chatbot Platform? Engati offers an effortless way to build a chatbot for your website. The pre-existing templates are straightforward to use and customize based on your website's needs. It also allows for various online and offline interactions beyond the chatbot, such as connecting to a live specialist or emailing with a question/concern, What do you dislike about Engati Chatbot Platform? If you have many options on your website, programming the chatbot ...

"great omni-channel platform."

What do you like best about Engati Chatbot Platform? The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer service and support is phenomenal even during pandemic times. What do you dislike about Engati Chatbot Platform? Nothing as such to point out...its been great a journey with engati so far. Recommendations to others considering Engati Chatbot Platform: Best decision ever! What problems is Engati ...

Incredibly easy to use

This is the best no code chatbot platform out there, period. It is so easy to use and delivers an amazing end product. I have not had any problems whatsoever with it. The feature that I like the most would be the drag and drop one. It is just so practical and handy.

the best i came across

it is easy and the fastest chatbot i came across.

Excellent DIY Chatbot builder

Love the interface and deployment channels. Easy to use and the templates can be used directly. So, you Chatbot will be active in 10 mins.