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8.8

Spot Score

EngageRocket - Employee Engagement Software

EngageRocket Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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EngageRocket Reviews & Ratings

4.5

Very Good

Based on 33 ratings & 35 reviews

Rating Distribution

Excellent

(24)

Very Good

(10)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

EngageRocket excels in providing a user-friendly platform for conducting surveys and gathering valuable insights for HR teams. Users appreciate the intuitive dashboard that offers comprehensive analytics and real-time results. The platform's ability to customize surveys and provide industry benchmarks adds significant value to the user experience. The support ...Read more

EngageRocket pros and cons

  • Platform is user-friendly and intuitive, making it easy for users to navigate and use effectively.

  • Excellent customer support with responsive and helpful teams, assisting users at every stage.

  • Provides insightful analytics and benchmarking, helping companies make informed decisions.

  • Effective in gathering feedback and conducting surveys, aiding in improving engagement and employee satisfaction.

  • Limited customization options may restrict advanced functionalities for some users.

  • The richness of features can be overwhelming for newcomers without adequate support or guidance.

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Showing 31-35 out of 35

LC

Lynn C

03/24/21

4 out of 5

"Intuitive Backend System and Great Support from ER"

What do you like best about EngageRocket? The survey platform is intuitive and provides very useful insights. ER platform also has benchmark for reference point. What do you dislike about EngageRocket?

AU

Anonymous User

03/24/21

4 out of 5

"Using EngageRocket"

What do you like best about EngageRocket? Ability to follow-up and remind employees. What do you dislike about EngageRocket?

LB

Lucy B

03/23/21

5 out of 5

"Great analytics insights, fantastic support"

What do you like best about EngageRocket? The platform is intuitive and easy to use, looks great, and the customer support is quick and thorough. The onboarding survey is fantastic- you just set it up and forget about it, then you have a dataset building for every touchpoint!

AU

Anonymous User

03/23/21

5 out of 5

"Launched Covid and Engagement Surveys in partnership with EngageRocket"

What do you like best about EngageRocket? Ease of use for the end-user. Responsiveness and depth of knowledge and experience base of the tech support team.

AU

Anonymous User

05/09/19

4 out of 5

"Incredible Service from ER Team"

What do you like best about EngageRocket? The team (Chee Tung, Dorothy & Ramya) have been very supportive throughout the project. A shout-out especially to Dorothy & Ramya who patiently guided me in using the platform and even supported to generate several custom reports at late notices. Their professionalism is commendable and one of the best post-service support I have ever worked with. Awesome!