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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in April 2025: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79/User/Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 31-40 out of 502

RQ

Rob Quinn

04/17/24

5 out of 5

Diagnosing DNS on the fly

Fixed a pesky DNS issue that I was causing and now deliverability is better than ever! Thank you for your support and amazing customer service!!!

RQ

Rob Quinn

04/17/24

5 out of 5

Diagnosing DNS on the fly

Fixed a pesky DNS issue that I was causing and now deliverability is better than ever! Thank you for your support and amazing customer service!!!

P

Philip

04/16/24

5 out of 5

I had a pleasant and positive…

I had a pleasant and positive experience with Engagebay. The tool is good and feature rich along with the fantastic customer support.

P

Philip

04/16/24

5 out of 5

I had a pleasant and positive…

I had a pleasant and positive experience with Engagebay. The tool is good and feature rich along with the fantastic customer support.

M

Muid

04/15/24

5 out of 5

It is a robust software that has…

It is a robust software that has automations/workflows that makes my life easier. It helps me to automate all my tasks.

J

Jerome

04/15/24

5 out of 5

I was having an issue with the pop up…

I was having an issue with the pop up form on my website and i can't get a hold of the developer who worked on it. I was having this problem for several weeks already. I didn't want to hire another freelancer because i just paid a big amount to have the website setup. My engagebay specialist Bob was able to solve the issue in a few minutes. My experience so far with Engagebay and its service is excellent. would recommend it for anyone looking for CRM. Fantastic job BOB thanks

J

Jerome

04/15/24

5 out of 5

I was having an issue with the pop up…

I was having an issue with the pop up form on my website and i can't get a hold of the developer who worked on it. I was having this problem for several weeks already. I didn't want to hire another freelancer because i just paid a big amount to have the website setup. My engagebay specialist Bob was able to solve the issue in a few minutes. My experience so far with Engagebay and its service is excellent. would recommend it for anyone looking for CRM. Fantastic job BOB thanks

M

Muid

04/15/24

5 out of 5

It is a robust software that has…

It is a robust software that has automations/workflows that makes my life easier. It helps me to automate all my tasks.

Y

Yatin

04/11/24

5 out of 5

I like the fact that all features are…

I like the fact that all features are accessible and I can fully utilize the CRM that runs my business professionally. I like their training videos and customer support which is fantastic.

Y

Yatin

04/11/24

5 out of 5

I like the fact that all features are…

I like the fact that all features are accessible and I can fully utilize the CRM that runs my business professionally. I like their training videos and customer support which is fantastic.