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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in April 2025: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79/User/Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 11-20 out of 502

JI

John Iranshahi

05/27/24

5 out of 5

Great Costumer service, excellent for mid size and small business

We have never used marketing or CRM software in the past Engage Bay has been a game changer for us. so far so good.

AH

Andy Hixon

05/24/24

5 out of 5

EngageBay marketing automation made easy

The more we use EngageBay the more we realise just how capable and flexible it is. Building automated marketing campaigns can be setup in minutes and virtually every possible situation can be addressed.

IY

Iain Yes

05/22/24

5 out of 5

Super helpful live chat support and…

Super helpful live chat support and clean interface.

BM

Benjamin Muxlow

05/22/24

5 out of 5

Ryan helped me solve all my issues in…

Ryan helped me solve all my issues in short time on engagebay. I am a project manager for an insurance agency and engagebay has been a very useful tool so far. Engagebay is a very powerful platform that seems to have everything we need. My only concern is the additional price per user as the agency grows. Thank you!

GB

General Bloom

05/22/24

5 out of 5

Ryan was very helpful

Ryan was very helpful. He was able to answer all of our questions and provide examples of how to use certain things.

KJ

Kathy Jackson Christ

05/21/24

5 out of 5

Simple, yet Effective!

I chose EngageBay for it's simplicity. It enables me to set up automated text and email easily. In addition, I find the support very helpful. They are responsive and know exactly how to fix whatever I need.

AM

Alan Moore

05/20/24

5 out of 5

problem connecting Twilio with…

problem connecting Twilio with Engagebay (a lot of steps) and it was sorted immediately. Very quick and helpful support.

JC

James Cudney

04/30/24

5 out of 5

Quick

Quick, concise customer support that answered my questions in minutes. Thanks!

CS

Christopher Scott

04/29/24

5 out of 5

EngageBay provides quick and reliable…

EngageBay provides quick and reliable help if you have questions about the platform.

T

Trey

04/26/24

5 out of 5

Smooth CRM experience

Smooth CRM experience. Had a hiccup with adding members to the EngageBay instance but Bob was very helpful. Looking forward to using the product more.