EngageBay Reviews in January 2025: User Ratings, Pros & Cons

DKIM assistance

Bob was a great help when I was trying to setup up DKIM records for my website. Before that I spent a lot of time trying to figure out why I wasn't able to verify my records and I could not figure it out... until I got help

Bob Smith fixed the problem

Bob Smith took the time to double check the record verification information necessary to resume functionality. He identified why it was not verifying and walked me through how to correct it. I am grateful for his patient manner and the excellent, responsive customer service this representative provided. Thank you.

Great value and customer service

I've been using EngageBay for a couple of years. I work for a start-up so I was looking for a CRM that offers good value...and I found it! It has all the features included in more expensive CRMs and the customer service can't be beat. They're available to answer my questions as soon as I reach out on chat.

Emails going to spam folder = losing business

I needed technical assistance because emails were ending up in clients' spam folders, making them ineffective. While trying to understand the DKIM and SPF settings, a chat app popped up offering help. Luckily, I was connected to Bob Smith, a real person, who efficiently guided me through everything. He spent a good hour or two meticulously going through all the settings and helping me get everything 100% correct. Thank you, Bob—I really appreciate your patience and courtesy.

Great CRM

Great CRM, it delivers a lot of value and is much cheaper than the competitors. Highly recommend any startup to consider this

It helps me in managing the deals with…

It helps me in managing the deals with an ease. Their kanban view gives me an over all glance of my deals and it is easy to move the deals from one stage to another stage using the drag and drop. It is a great product with excellent support.

They have an excellent software with a…

They have an excellent software with a fantastic customer support. I like the CRM as it is robust and easy to use.

It is a very handy tool for me as I am…

It is a very handy tool for me as I am the only one person that manage the sales. It is easy to setup and navigate. It helps me in tracking the emails.

It is one of the best CRM that is easy…

It is one of the best CRM that is easy to use and where in all my team members love it. It made my business grow. Kudos to the team!!

great system

great system, a lot of features, quick respons from support