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8.9

Spot Score

Encompass - Loan Origination Software

Encompass Reviews in January 2025: User Ratings, Pros & Cons

Empowering lenders to streamline the loan process.

4

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Encompass offers custom pricing plan

Encompass Reviews & Ratings

4

Very Good

Based on 141 ratings & 58 reviews

Rating Distribution

Excellent

(33)

Very Good

(19)

Good

(4)

Poor

(2)

Terible

(0)

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Showing 1-10 out of 58

UI

User in Real Estate

11/13/19

5 out of 5

Encompass makes my job easy and makes me look like a professional

What do you like best? Encompass makes my job easy from the 1003 to disclosures and finding rates. Encompass allows my buyer to see everything when doing a mortgage. They see their rate, their payment, and their closing costs down to the last cent. Encompass also guides me through the process of qualifying my buyer and making sure each item is discussed with my buyer. What do you dislike? Encompass tends to lag from time to time. Also, there is this recurring .NET update that keeps ...

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UI

User in Financial Services

10/01/19

4.5 out of 5

Encompass

What do you like best? Encompass is easy to use with proper training for every employee. What do you dislike? Encompass has been known to freeze midway thru the application process. What problems are you solving with the product? What benefits have you realized? We were taking mortgage application.

AI

Administrator in Banking

09/11/19

3.5 out of 5

Encompass

What do you like best? Very easy to use, everyone in my work place uses it and it keep files organized What do you dislike? More tabs probably .. there are not much down falls Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? It keep all files of loans very organized with folders and is easy to use and train others on .

UI

User in Financial Services

08/15/19

5 out of 5

Best of it's kind

What do you like best? Clean, easy to use, solid key commands, and aesthetically pleasing. What do you dislike? I felt as though there was a lot of unnecessary material on there that only applies to an admin not a LO. Recommendations to others considering the product: It's worth the price. I wasn't the admin but know this is an expensive option. It is so much better than others I've used in terms of aesthetics and ease of use to the client and it is worth it. What problems ...

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ML

Molly L

01/25/19

4.5 out of 5

Pretty easy to use and keep organized

What do you like best? I love that you can customize the fields and the order of the fields. I love that there are different pipelines you can view to help stay more organized. I like that you can sort by each field alphabetically. I also like how it has place holders for everyone involved in the file so I know who I can reach out to if I have a question, and the conversation log to keep everything about one file in one space. What do you dislike? I don't like how when you move a ...

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LV

Lisa V

12/26/18

5 out of 5

BEST MORTGAGE SOFTWARE I HAVE EVER USED

What do you like best? EASE IN UPLOADING DOCUMENTATION FOR MY CLIENTS - DOCUMENTS GO RIGHT INTO THEIR LOAN FILE - IT IS A COMPLETELY AUTOMATED SYSTEM - LOAN DOCUMENTS GO OUT FOR SIGNATURE RIGHT THRU ENCOMPASS - ARE UPLOADED INTO THE CLIENTS LOAN FILE AFTER THEY HAVE BEEN SIGNED - SYSTEM GENERATES EMAILS AFTER THE DOCS HAVE BEEN SIGNED - I CAN ORDER APPRAISALS RIGHT THRU THE SYSTEM What do you dislike? THE ONE THING I DON'T LIKE IS THA ONCE THE DOCUMENT HAS BEEN UPLOADED BY THE CLIENT, ...

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OM

Orlando M

12/19/18

3.5 out of 5

Encompass is pretty good for the amount of info you have to collect and enter.

What do you like best? The user interface, at least where I work, is well thought out and user friendly. I am able to complete a full 1003 (mortgage application in little time. What do you dislike? I feel like at times, it does run slow, not due to our work servers, but from Encompass app itself. Come across this at least a couple of times a week and for a good amount of time too. What problems are you solving with the product? What benefits have you realized? I am able to ...

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UI

User in Banking

11/09/18

5 out of 5

Ease of use is the key.

What do you like best? Ease of use and organizational capabilities. What do you dislike? Speed issues at times, but generally works itself out. What problems are you solving with the product? What benefits have you realized? Forecasting

LJ

Lorenzo J

10/19/18

3 out of 5

Good user interface but very slow

What do you like best? Its easy to navigate and information is organized neatly What do you dislike? The web version is very slow and pages take a couple seconds to load. The system shuts down sometimes without letting me save my work Recommendations to others considering the product: Install the software and avoid the online version if possible What problems are you solving with the product? What benefits have you realized? Effectively processing loan applications and ...

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LR

Lindsey R

09/08/18

4 out of 5

Love how efficient it has made ME!

What do you like best? My favorite thing about Encompass is how you can find everything you need for your file in the application. All you need can be found right there. It is user friendly and easy to use. It makes the process go smoothly, even when everyone is spread out throughout the company or at different locations. It has helped make me more efficient because of your ability to cater it to you and your companies needs. What do you dislike? I dislike the email/messenger section. ...

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