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8.4

Spot Score

Enchant - Help Desk Software

Enchant Reviews in February 2025: User Ratings, Pros & Cons

Empowering non-techies, simplifying customer support.

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Enchant Reviews & Ratings

Rating Distribution

Excellent

(54)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 51-60 out of 60

AU

Anonymous User

11/01/21

4.5 out of 5

"Pleased with ease of use."

What do you like best about Enchant? I like the simplicity of the platform and the organization of its features. What do you dislike about Enchant?

AU

Anonymous User

10/29/21

4.5 out of 5

"Excellent app - great price"

What do you like best about Enchant? Enchant has a straightforward interface and setup; we use it for managing customer enquiries and phone calls for multiple websites.

AU

Anonymous User

10/29/21

4.5 out of 5

"Excellent app - great price"

What do you like best about Enchant? Enchant has a straightforward interface and setup; we use it for managing customer enquiries and phone calls for multiple websites.

BY

Ben Y

10/29/21

5 out of 5

"Easy, feature-rich helpdesk software."

What do you like best about Enchant? It was important for my business to use a system familiar with my customers for support, so it had to be based upon email with no unnecessary interfaces or logins.

AU

Anonymous User

10/28/21

5 out of 5

"Simple, organized and user friendly"

What do you like best about Enchant? I like that customer support is so responsive and quick to understand and help with my issues. AND that I can easily find and organize my previous threads with my customers.

MR

Michael R

10/28/21

5 out of 5

"Must-have solution for our business"

What do you like best about Enchant? We enjoy the ability to organize our customer service emails into work tickets which we can track and streamline to assist our clients better.

BM

Bryn M

10/27/21

5 out of 5

"What's not to like?"

What do you like best about Enchant? Simple, lightweight, a straightforward price plan, support is fantastic! We also utilize snoozed tickets a LOT - which saves us scrolling through endless tickets.

SF

Sean F

09/29/21

5 out of 5

"Enchant: the perfect support inbox"

What do you like best about Enchant? Simple pricing w/ just the right features What do you dislike about Enchant?

DV

Dylan V

08/31/21

4.5 out of 5

"Enchant is a complete and affordable customer support solution"

What do you like best about Enchant? All your brands and teams in one complete and affordable solution. What do you dislike about Enchant?

DV

Dylan V

08/31/21

4.5 out of 5

"Enchant is a complete and affordable customer support solution"

What do you like best about Enchant? All your brands and teams in one complete and affordable solution. What do you dislike about Enchant?