8.4
Spot Score
Empowering non-techies, simplifying customer support.
Add to compare
Starts from $15/User/Month
Log in Required to View Reviews
Filter results
Sort by :
Showing 21-30 out of 60
JS
Jan S
09/21/22
"All at once for all languages"
What do you like best about Enchant? All key functions merged together for one price - shared inbox, knowledge database, and web widget. For an unlimited amount of languages.
MT
Martin T
07/20/22
"Absolutely Love Enchant"
What do you like best about Enchant? The Balance of Features vs price. I actually switched from Enchant to Zendesk thinking that because it was more expensive it was better and then switched back.
MT
Martin T
07/20/22
"Absolutely Love Enchant"
What do you like best about Enchant? The Balance of Features vs price. I actually switched from Enchant to Zendesk thinking that because it was more expensive it was better and then switched back.
AU
Anonymous User
05/05/22
"Enchant makes my job so much easier."
What do you like best about Enchant? With Enchant I can see the customer order on the same page and all tracking information. It saves me so much time having all the details to hand so I can click on them, rather than having to switch between multiple pages to view the same information.
AU
Anonymous User
05/05/22
"Enchant makes my job so much easier."
What do you like best about Enchant? With Enchant I can see the customer order on the same page and all tracking information. It saves me so much time having all the details to hand so I can click on them, rather than having to switch between multiple pages to view the same information.
MR
Michael R
05/01/22
"Enchant has been a cost effective solution for our business"
What do you like best about Enchant? Simple UI, reliable, filters/rules/macros What do you dislike about Enchant?
MR
Michael R
05/01/22
"Enchant has been a cost effective solution for our business"
What do you like best about Enchant? Simple UI, reliable, filters/rules/macros What do you dislike about Enchant?
JL
Justin L
04/28/22
"Fantastic value and a great fit"
What do you like best about Enchant? I evaluated a lot of different platforms to manage our clients and all of them were too complicated, or too costly, for what I needed. Then I found Enchant, almost by accident and it ticked off every box I had. It lets me manage 15+ clients, aggregating everything into one interface, saving us time and money. Totally worth it for every user seat we add.
JL
Justin L
04/28/22
"Fantastic value and a great fit"
What do you like best about Enchant? I evaluated a lot of different platforms to manage our clients and all of them were too complicated, or too costly, for what I needed. Then I found Enchant, almost by accident and it ticked off every box I had. It lets me manage 15+ clients, aggregating everything into one interface, saving us time and money. Totally worth it for every user seat we add.
AU
Anonymous User
04/19/22
"it's my favourite customer support software"
What do you like best about Enchant? I've used Enchant for over 7 years, at various companies. As Head of Customer Support for different eCommerce businesses, I've always petitioned to swap to it. Having trialled every other option out there (at least, all the ones that I know will come to your mind) it's always been my favourite - easy to use, straightforward to navigate, no unnecessary frills or janky processes to follow.
