Enchant Reviews in February 2025: User Ratings, Pros & Cons

"Enchant has made customer service easy to handle."

What do you like best about Enchant? Enchant has a very clear structure, which makes it very hands-on to be used. You do not have to spend a lot of time finding different areas but you can immediately start with customer service.

"Enchant has made customer service easy to handle."

What do you like best about Enchant? Enchant has a very clear structure, which makes it very hands-on to be used. You do not have to spend a lot of time finding different areas but you can immediately start with customer service.

"It's been really easy to use, very appropiate and it's a friendly platform."

What do you like best about Enchant? Enchant has many good features, but I think the organization is excellent. It always looks clean, and easy to find whatever you need; the standard answers, your inboxes and threads, etc.

"So simple in its design but very powerful and complete"

What do you like best about Enchant? It's super easy to reach every related comms from clients. The way we can connect emails with clients is impressive; it saves us time.

"I'd recommend Enchant to a friend or colleague"

What do you like best about Enchant? It's not loaded with irrelevant info e.g. answered tickets showing up on the screen. The simplest the platform, the easiest to focus on helping the customers.

"A great tool I've used for more than 3 years"

What do you like best about Enchant? Enchant is a very useful tool. I've used it for customer service for more than 3 years now and have been very satisfied all along.

"I'd recommend Enchant to a friend or colleague"

What do you like best about Enchant? It's not loaded with irrelevant info e.g. answered tickets showing up on the screen. The simplest the platform, the easiest to focus on helping the customers.

"Incredibly efficient service, always ready to help and assist in our queries."

What do you like best about Enchant? Speed of response from the support team; powerful tools behind the scenes (ie rules, Macros) What do you dislike about Enchant?

"Incredibly efficient service, always ready to help and assist in our queries."

What do you like best about Enchant? Speed of response from the support team; powerful tools behind the scenes (ie rules, Macros) What do you dislike about Enchant?

"All at once for all languages"

What do you like best about Enchant? All key functions merged together for one price - shared inbox, knowledge database, and web widget. For an unlimited amount of languages.