7.6
Spot Score
Streamline your finances with ease.
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Ember has truly emerged as a trusted ally for small business owners and entrepreneurs navigating the often complex world of accounting and tax management. The platform has garnered significant praise for its intuitive and user-friendly interface, which simplifies tasks like linking bank feeds, managing payroll, and filing VAT and tax returns. Many users highlight ...Read more
Easy-to-use platform with intuitive design, suitable for individuals with minimal accounting expertise.
Enables swift management of accounting tasks such as bank feed setup, payroll, VAT submission, R&D claims, and tax returns.
Excellent customer support with fast response times, offering professional guidance via live chat or calls.
Cost-effective solution that combines software and professional support, making it more affordable than competitors like Xero.
Occasional performance issues on mobile devices, with users reporting slower response times.
Minor bugs in the software, likely due to its relatively new status, although actively being improved.
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M
Maurice
09/24/20
Top class product and customer experience
We use Ember for our start-up business and I've been hugely impressed with the product. I've found other accounting packages to be unnecessarily complex for small companies (and I'm a qualified accountant!); Ember declutters the experience and makes it extremely user-friendly.The UX and UI of the site are superbly designed, and the various banking and HMRC integrations ensure that everything is seamless.Lastly, the team at Ember have been extraordinarily helpful in terms of the onboarding ...
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RH
Rachael Harkin
08/12/20
What a Product!!! #Relief
Just did a demo with Dan from Ember. I have to say, what a product. I was worried about how I was going to do all the accounting "stuff" in my new businessbut after speaking with Dan and using Ember Im actually excited about using it now. They also offer support and advice by chartered acccountants. #Relief..I'm onboard :)
RR
Ray Rafiq
07/30/20
Before Ember there was darkness and frustration - now there is calm and control
Before Ember, the world was a dark place of confusion - payroll, logins, pensions, logins, VAT, logins, data entry, nightmare.In less than a week all my admin nightmares are over: Ember has imported ALL of our business transactions from multiple accounts and categorised them.Then they have integrated with our HMRC login, Smart Pension login and completely automated our taxes and payroll.Even better, they've suggested ways for us to save money with experienced tips and tricks.I would ...
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M
Mrprkr
07/10/20
A breath of fresh air for professional…
A breath of fresh air for professional services, Ember have been an essential partner in starting a small business. Dan and the team have helped sort all of our accounts and the software is well designed and easy.
MS
Matt S
07/06/20
Ember for the Win!
I have just moved over to Ember from another accountancy firm. My experience with my last firm was appalling. They seemed good from far, but they were far from good. They did not provide much guidance, did not handle my account correctly and had exorbitant fees.I decided to join ember, as the fees looked competitive, and they sounded like an exciting modern company. Ember have been amazing to work with from the start, from the initial introductory meeting with Dan I knew I could trust the ...
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HS
Hayley Smeulders
07/01/20
Awesome app experience and service - makes freelancing easy!
I moved to Ember from Crunch as I was unsatisfied with the customer service and pricing from Crunch and haven't looked back. Dan is always quick to respond to all my questions and as a new freelancer with an Ltd company, and he doesn't make me feel silly for asking all the questions! The personal touch with the video call initially builds trust in the brand and the demo of the product beforehand was really useful. I love the UI and experience of the site and the app and how both experiences ...
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JN
James N
06/16/20
Love it!
I made the switch to Ember 2 months ago when I grew tired of using a clunky accounting software, wasting time and paying exuberant fees and I have no regrets.Ember is fantastic. The practicality and efficiency of the software make it so easy, quick and simple to manage my limited company finances. Both the mobile and desktop interfaces are so user friendly.The on-boarding process with Dan was seamless from the get go. Any questions or queries from a tax or reporting perspective have always ...
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N
Nari
05/29/20
A functional and value-focused accounting app
A value-focused alternative for traditional overpriced contractor accountants.I was looking for an alternative to an accountant who really did zero for the £95pm I was paying. I did everything myself via an online portal and they didn't offer Open Banking integration so I couldn't link my Starling account - meaning more manual inputting. It was also very difficult to get hold of them, and when I could, I was spoken to in a robotic fashion and left feeling like I was just a number.Ember is a ...
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CV
Christian Vasile
05/18/20
I started using Ember about three weeks…
I started using Ember about three weeks ago. I've looked for a new accountant for a while, but didn't find anyone who wouldn't charge crazy fees and integrate with Monzo Business. Ember made it easy to move over to them, gave me a personal onboarding, and their software is much nicer than anything I've used before.While there is still work to be done on the app, after hearing about their roadmap and seeing the current state of the product, I was confident moving to Ember instead of my old ...
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DK
Dimitris Karavias
05/13/20
Good app + Great accountants = Perfection
The app itself is pretty good- when compared to Clearbooks which I was using, it's a decade ahead. Much cleaner & easier to use, which makes sense since it's tailored to contractors and doesn't overwhelm users with unneeded jargon. I also like the easy bank integration.The real game changer is the team behind it. I'm on the Flame plan, which includes an accountant, and he's been quick & on point every time. Previous accountants I've dealt with where so vague I just avoided dealing with them ...
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