7.6
Spot Score
Streamline your finances with ease.
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Ember has truly emerged as a trusted ally for small business owners and entrepreneurs navigating the often complex world of accounting and tax management. The platform has garnered significant praise for its intuitive and user-friendly interface, which simplifies tasks like linking bank feeds, managing payroll, and filing VAT and tax returns. Many users highlight ...Read more
Easy-to-use platform with intuitive design, suitable for individuals with minimal accounting expertise.
Enables swift management of accounting tasks such as bank feed setup, payroll, VAT submission, R&D claims, and tax returns.
Excellent customer support with fast response times, offering professional guidance via live chat or calls.
Cost-effective solution that combines software and professional support, making it more affordable than competitors like Xero.
Occasional performance issues on mobile devices, with users reporting slower response times.
Minor bugs in the software, likely due to its relatively new status, although actively being improved.
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PC
P.B CARP LTD pbcarp.com
03/17/22
Five Star Customer Experience and Services.
I'm a disabled person who finds the help and support at EMBER world class. No questions are two big or two small for the team, They are always available to deliver world class customer services to all of their customers. Many thanks to you all.
NP
Niland Photography
03/17/22
For years a family member has done my…
For years a family member has done my return, but due to illness was no longer available, so I needed an accountant FAST. Looking into Ember's reviews I decided to take the leap, but was very uncertain whether an online accountant could provide a proper service. What can I say, other than they were BRILLIANT! I was dealing with Steven and Martin, who quickly resolved a problem that arose and their communication throughout was first class. I will be back next year.
C
Conor
03/10/22
Outstanding customer service
I was assisted by Cameron Finney with my accounts, and he was incredibly good and user friendly. Helped me not only with categorising my expenses for tax purposes, but also with navigating the Ember software interface. Will recommend to my colleagues as a very cost-effective solution.
EK
emmanuell kusemamuriwo
02/28/22
Self-Assessment Tax Problems; Solved.
Ember were just the panacea that I needed, for all my tax needs, at the time I needed it. They were a true support and assistance when I didn't know what to do or who to turn to, regarding my Self-Assessment. Their service was value for money, professional and relatively tailored to my needs.
H
Harlan
02/27/22
Best Accounting Software In The UK BY FAR
I started using Ember after I had tried everything else. Quick books, Xero and others.... They are fine... But Ember - IS IN A DIFFERENT LEAGUE Support: 10/10 - you get answers on the same day from qualified accountants. They advise you, and don't give wishy washy BS answers. They are there to help and you can have 1-1 calls almost any time you want to. I love it as someone who dislikes the whole accountancy part of business. I like front end, sales, marketing etc. App: 10/10 - ...
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CP
Chris Parkinson
02/27/22
Good hybrid between DIY and full service accountant
Ember is a relatively new platform so I was nervous when moving from my traditional accountant. However it's been very smooth to get up and running. The platform is really easy to use, far better than my old accountants spreadsheets! The open banking integration is genius and saves loads of time. The odd hiccup has been resolved quickly, and that's what has impressed me the most. Ember are VERY responsive on the in platform messaging system, typically within a few minutes an accountant has ...
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JW
Jake White
02/27/22
Really helpful!
Date of experience: February 28, 2022
C
customer
02/27/22
I'm loving it so far
I'm loving it so far, I love the interactive feature. It's not all automatic so you get to still have some control and input. But once these are set up, it pretty much runs it for you. I'm happy with it.
AS
Ashleigh Steinhobel
02/24/22
Ember is life-changing!
Ember is life-changing!! As a sole trader I've struggled with accounting and tax deadlines and compliance but Ember makes it so simple, there is always someone to fire questions at and I feel like I really understand the numbers for the first time. I would 100% recommend
D
Dinesharan
02/23/22
All inclusive accounting service where…
All inclusive accounting service where you get things done on time and great support provided by the Ember Team.
