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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Expert's Review

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 51-60 out of 420

AU

Anonymous User

05/13/23

4 out of 5

"Good, but with opportunities"

What do you like best about Emarsys? The best thing is the intuitive and easy-to-use interface, as well as the customization possibilities it offers. The user administration and role customization seems great to me.

AU

Anonymous User

05/13/23

4 out of 5

"Good, but with opportunities"

What do you like best about Emarsys? The best thing is the intuitive and easy-to-use interface, as well as the customization possibilities it offers. The user administration and role customization seems great to me.

AA

Alex A

05/11/23

4.5 out of 5

"There's a lot to learn, but the required help is available!"

What do you like best about Emarsys? I love the various analytical data information available. There's a lot to learn and familiarize with, which can sometimes be overwhelming, but there's always someone ready to help! Great overall experience!

AA

Alex A

05/11/23

4.5 out of 5

"There's a lot to learn, but the required help is available!"

What do you like best about Emarsys? I love the various analytical data information available. There's a lot to learn and familiarize with, which can sometimes be overwhelming, but there's always someone ready to help! Great overall experience!

NH

Noel H

05/09/23

5 out of 5

"Simple to use and very easy to know"

What do you like best about Emarsys? Incredibly comprehensive automation solution that provides a powerful platform to manage marketing campaigns. I like that the software is very effective in spam testing amd email deliverability.

AU

Anonymous User

05/04/23

4.5 out of 5

"Good Marketing Automation Website"

What do you like best about Emarsys? Good software to have if you are in a ecommerce or any marketing business, as emarsys provide best automation marketing, cross channel marketing and customer lifecycle management

AU

Anonymous User

05/04/23

4.5 out of 5

"Good Marketing Automation Website"

What do you like best about Emarsys? Good software to have if you are in a ecommerce or any marketing business, as emarsys provide best automation marketing, cross channel marketing and customer lifecycle management

AU

Anonymous User

04/27/23

5 out of 5

"Great training programm about basics in using application."

What do you like best about Emarsys? Flexibility. User-friendly. It is easy to get grasp of basics, but if you need some more advanced things to accomplish, Emarsys can help in different ways.

AU

Anonymous User

04/27/23

5 out of 5

"Great system to create emails, courses are a must for beginners to Emarsys"

What do you like best about Emarsys? I like how obvious and easy it is to create an automated campaign within Emarsys. I also like the structured courses that come with Emarsys that guides you step by step on how to use the Emarsys system well.

AU

Anonymous User

04/27/23

5 out of 5

"Great training programm about basics in using application."

What do you like best about Emarsys? Flexibility. User-friendly. It is easy to get grasp of basics, but if you need some more advanced things to accomplish, Emarsys can help in different ways.