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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Expert's Review

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 11-20 out of 420

CR

Casey R

08/13/23

4.5 out of 5

"This is the level up platform!"

What do you like best about Emarsys? The dedicated service and implementation teams are so valuable. They have streamlined many of our processes on an easy-to-use platform.

DM

Dan M

08/11/23

5 out of 5

"Emarsys has helped build a connection with our customers"

What do you like best about Emarsys? The adaptibilty of the product, the flexibilty it allows and the overall team and support system What do you dislike about Emarsys?

HK

Hemant K

08/10/23

5 out of 5

"Emarsys A Personal Kind of Experience for All Your Customer Marketing Engagement"

What do you like best about Emarsys? Friendly Application, Easy to use for the Marketers, Advertising Companies and Global E-mail blast, Product Promotional Campaigns. It's not just a mind-blowing marketing application rather, it suggest the way you must utlize the best out of box feature e.g. Smart Edit, AI Featured Segmentation, High Rich 4D Template designer and lots more.

AP

Andrew P

08/10/23

4.5 out of 5

"Intuitive and productive"

What do you like best about Emarsys? Emarsys is very easy and intuitive to use, not many training sessions are required to be brought up to speed with the platform. Navigating across the platform is also very simple.

LA

Leyla A

08/07/23

5 out of 5

"Email Marketing Manager"

What do you like best about Emarsys? I love the complexity Emarsys has to offer, all while being extremely easy to use. The platform in it's entirity has really helped us segment to the appropriate customers and use automations to win back customers. 10/10 would recommend!

BH

Brittany H

08/03/23

5 out of 5

"Personalization Powerhouse Designed FOR Marketers"

What do you like best about Emarsys? Emarsys makes it easy for the marketing team to integrate personalization at every touch. From building triggered automations, integrating dynamic content to smart insights within the reporting - you can tell Emarsys has a great product team who has listened to the needs of marketing teams.

SR

Simon R

08/01/23

4.5 out of 5

"Long term digital partner, that has enabled key strategic growth via tools and digital architecture"

What do you like best about Emarsys? Constantly developing over time to make best use of the technology (e.g. AI), whilst also allowing custom fields and set up - to match our complex business needs

MC

Marianne C

08/01/23

5 out of 5

"I used Emarsys for 3 years at Hobbii"

What do you like best about Emarsys? I believe the flow builder is very easy to use. And to do the segmentation What do you dislike about Emarsys?

BM

Blanca M

07/31/23

4 out of 5

"PLEASE WITH PLATFORM AND SERVICE RECEIVED"

What do you like best about Emarsys? - Program automation functionality: Very visual and user friendly - HTML email creation: Fast and easy to set up schedules

MD

marianne d

07/31/23

4 out of 5

"satisfactory platform"

What do you like best about Emarsys? I also like the multichannel side of emarsys : we manage email, SMS and push app from there Automation scenarios are super readable