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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Expert's Review

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 1-10 out of 420

LJ

Luis J. A

12/14/23

5 out of 5

"Ease of onboarding"

What do you like best about Emarsys? Emarsys is easy to implement and the guides are thorough and easy to follow. What do you dislike about Emarsys?

AU

Anonymous User

12/07/23

4 out of 5

"Lots of features, not always intuitive to use"

What do you like best about Emarsys? There are a lot of features and a lot of ways you can target and track the customer experience. What do you dislike about Emarsys?

AU

Anonymous User

11/29/23

4 out of 5

"Effective and user-friendly platform which has helped take our CRM strategy to the next level"

What do you like best about Emarsys? Emarsys has become a key driver in taking our CRM strategy to the next level. It is definitely an intuitive and user-friendly platform. Setting up email campaigns and crafting intricate automation flows feels far easier than other platforms used previously, allowing us to focus more on strategy and creativity rather than getting bogged down in technicalities.

M

Mustafa

11/16/23

4.5 out of 5

"Very structed tool however options are very limited for web channel campaigns."

What do you like best about Emarsys? Automation, tactics, easy to use, very detailed options What do you dislike about Emarsys?

M

Mustafa

11/16/23

4.5 out of 5

"Very structed tool however options are very limited for web channel campaigns."

What do you like best about Emarsys? Automation, tactics, easy to use, very detailed options What do you dislike about Emarsys?

NB

Nicolas B

11/10/23

4 out of 5

"ffgolf"

What do you like best about Emarsys? The quality of email delivery and the different types of data What do you dislike about Emarsys?

MA

Mayank A

10/09/23

5 out of 5

"Amazing training"

What do you like best about Emarsys? Training material and presenting. Session was planned What do you dislike about Emarsys?

AU

Anonymous User

08/31/23

4.5 out of 5

"Good experience a great support"

What do you like best about Emarsys? Platform it is easy to use and we always had a great support in setting up new implementation and solving issue. They always reply very fast to our question: great service!

JA

John Arem Mark B

08/21/23

5 out of 5

"Emarsys"

What do you like best about Emarsys? Easy to use and understand how the system works. What do you dislike about Emarsys?

AH

Alexander H

08/17/23

5 out of 5

"So much more than just sending "EMails""

What do you like best about Emarsys? It is fascinating to see, how you can use intelligent data input to creat amazing user-experiences, increase your sales and click rates and get happy customers.