Elcom Platform Reviews in January 2025: User Ratings, Pros & Cons

"Amazing customer focus!"

What do you like best about Elcom Platform? The Elcome team has gone above and beyond to ensure that we deliver an intranet that meets our whole organisations needs. Their customer service is second to none. They are responsive and provide clear and helpful advice everytime. What do you dislike about Elcom Platform? Nothing. It has been a good experience. Recommendations to others considering Elcom Platform: Elcom have been extremely helpful and quick to grasp the needs of our organisation. ...

"Partnering with Elcom to improve staff engagement."

What do you like best about Elcom Platform? We have found the Elcom platform to be very comprehensive with the ability to customise, which was essential to our diverse organisation. What do you dislike about Elcom Platform? We found there were some delays during the implementation process. Recommendations to others considering Elcom Platform: Know your main goal and discuss with the Elcom Team how they can make this happen. Be clear about what you are wanting to do and aware of possible ...

"Solving business problems with a stylish and functional design"

What do you like best about Elcom Platform? The stylish and simple design has made our site eye-catching and easy to use. Elcom provided a great design to ensure our intranet quickly became the go-to resource and core of our Digital Workplace Experience. Elcom is supportive and goes out of their way to assist with our development and ongoing upgrades. The Help Desk support is fast, friendly and knowledgeable. What do you dislike about Elcom Platform? Elcom offers an extensive range of ...

"Intranet manager"

What do you like best about Elcom Platform? The support from the sales team, project managers and ongoing support desk, is second to none. The help desk are so approachable and helpful and quick to resolve any issues. The CMS is easy to use and the ability to train users with little experience to update their content. The ability to interface with many other products and display content on the page, so users still feel they haven't left the site. What do you dislike about Elcom Platform? In ...

"Working with elcom on CMS for new company intranet & knowledge base "

What do you like best about Elcom Platform? Base CMS system has excellent functionality coverage and the ability to add extra modules makes it very versatile. Pricing is reasonable. What do you dislike about Elcom Platform? I can't think of anything at this point. Recommendations to others considering Elcom Platform: Pricing is excellent considering the functionality that you receive from just the base product. Once you start adding in the additional modules, you can get an impressive ...

"Elcom Review"

What do you like best about Elcom Platform? I like the editing within a page function, where each compartment is clickable and editable, much easier than back-end coding! What do you dislike about Elcom Platform? I don't like how the folder name appears in the breadcrumb and/or URL of the page. It elongates the URL unnecessarily and if you have a folder and page with the same name, it says www.domain.org/programs/programs instead of just domain.org/programs, full stop. Maybe you create a ...

"Elcom provides an easy and highly functional website solution"

What do you like best about Elcom Platform? The ElcomCMS is very comprehensive, in fact it can do far more than we are using at present…limited more by my knowledge than that of the system – however we are very happy with the service and functionality that ElcomCMS has provided for our website. Our Account Manager is proactive and highly responsive to all our needs, and their Help Desk is supportive, fixing any issues that we encounter in a timely manner. The new and improved features and ...

"ElcomCMS Review"

What do you like best about Elcom Platform? ElcomCMS support are quick respond to my enquiries and I can see that they strive to make sure our requests are addressed soonest. I haven't had a chance to explore the system much (unlike my teammates who are more hands-on with it) but I like the ease of use compared to systems we've had in the past. What do you dislike about Elcom Platform? When I edit a page and click "Save Draft" or even when on a page (in edit mode) and click on the preview ...

"My experience with Elcom and been challenging and rewarding."

What do you like best about Elcom Platform? There are several features, but I think I like the widgets. What do you dislike about Elcom Platform? The preview tools and customization is not easy. Recommendations to others considering Elcom Platform: The support team is very easy to work with and the software is very easy to learn. What problems is Elcom Platform solving and how is that benefiting you? The business problems are mainly customization.

"System convenient "

What do you like best about Elcom Platform? This system helps me up to automate my daily labor, with forms, reports ext. Offline task very helpful for decisions. Using of form to gather data is very convenient. SSO really great, like this all my user can be controlled by my Active Directory, by groups and by users rights. It has granular folder security, also it can be controlled by functions, folders access generally. Search bar is very helpful, since it is very accurate with the ...