EHR 24/7 Reviews in January 2025: User Ratings, Pros & Cons

Office Ally customer experienced 600 percent price increase over 10 years, avg 60% per year

PROS: Office Ally has remained in business for the 10 years that we have been a customer. Now actively looking to make a change. We used Practice Management and EHR 24/7, CONS: Our previous practice management software worked much better. However, that company was bought up by a competitor who shut it down. Way too many screens required to navigate when entering a new patient, following up on denied claims, locating applied payments, running reports, creating and saving super bills, setting ...

Made simple for ease

PROS: The first thing that got us hooked to Office Ally is the very affordable price point. What kept us subscribed to it til now is the significant benefits we have been realizing from using it. The ease of using it is also among the biggest strengths as it can be operated by even the non-techie clients and employees. CONS: The IT personnel seem inexperienced with handling customer issues. The prescription is often incomprehensible and customizing contents of prescription, among other ...

Impressive for something free

PROS: This is a great software, very user-friendly and perfect for small-sized businesses who may not have the financial resources for an integration software but would like to improve internal work flows. CONS: Nothing to worry about really. Business has never been this smooth running.

Value for money

PROS: Office Ally has eveything I need when it comes to integration. Moreover, the platform is extremely easy to use as the interface is very simple and clean. CONS: My issue is on their quality of customer support. They need to respond more promptly next time.

Our Office Ally experience

PROS: Office Ally is extremely user-friendly so it did not require so much time for everyone to learn its ins and outs. CONS: We continue to experience problems with merging our health database and billing records. The integration process is also quite tedious as compared to its other competitors.

Perfect for every health facility

PROS: Office allows us to simultaneously accommodate a large nuber of patients. It also enables us to reach our patients the easiest and fastest way possible. Communication between doctors and nurses has also been streamlined. CONS: Customer support is not on a par with the quality delivered by the software. The team has to shape up.

Work has never been this effortless

PROS: With Offie Ally, our documentation and planning work transformed with better organization. It is easy to use as the dashboards are well in order. Installation is easy breezy as no hardware is required. CONS: It still takes a while for newbies to learn the platform.

"Easy to use."

What do you like best about EHR 24/7 by Office Ally? Everything is easy to find and organized well. What do you dislike about EHR 24/7 by Office Ally? It does not load correctly on my ipad or phone which can be inconvenient since I don’t like bringing my laptop to work. What problems is EHR 24/7 by Office Ally solving and how is that benefiting you? More secure record keeping. Faster note taking.

"Office Ally beats paper claims"

What do you like best about EHR 24/7 by Office Ally? I like that office ally has an intelligent import function. There’s no need to adjust spreadsheets or screen submissions. Officeally is intelligent enough to do most of its own qc screening, and will prompt you to make necessary changes to claim submissions. What do you dislike about EHR 24/7 by Office Ally? Whenever there is an adjudication issue, officeally makes it difficult to resubmit within the program. It will keep submissions from ...

"life made better."

What do you like best about EHR 24/7 by Office Ally? better documentation of data. secure flexible usability friendly easy appointments dashboards What do you dislike about EHR 24/7 by Office Ally? the fact that first time users have difficulties in navigating through the system. Recommendations to others considering EHR 24/7 by Office Ally: get all health records solutions in one software, which is EHR 24/7. it is excellent. What problems is EHR 24/7 by Office Ally solving and how is that ...