eFileCabinet Reviews in April 2025: User Ratings, Pros & Cons

Quality Support Team

What do you like best? The support team was on point and the searchable feature What do you dislike? I desktop system we purchased did not migrate our files correctly Recommendations to others considering the product: Make sure your files all are migrated correctly What problems are you solving with the product? What benefits have you realized? It is a great filing tool but because out data did not migrate well - it is not liked within my company

eFileCabinet is a great tool

What do you like best? Search functionality is awesome and we find ourselves looking for stuff in eFileCabinet before looking elsewhere. What do you dislike? No ability to send cold docs (original then attach automatically the signature doc to it. For example if I was printing a invoice at our sales counter then My POS software should print a original (unsigned copy to the cabinet automatically filed then when I get a signed copy there is no way to automatically file it. I have used this ...

Easy, quick to deploy, and we're online with minimal training

What do you like best? We were able to get 2 full time filers scanning in years of old paper records in a matter of days! Very little training was needed, and the simple workflows makes everything easy to do. What do you dislike? The Sidekick application is very limited in use, and the search function is disappointing. We are looking forward to their next iteration with Rubex, which is supposed to have more robust search functions. What problems are you solving with the product? What ...

Great platform that is customizable - able to mate up with SFDC.

What do you like best? Easily create templates for directory structure of customer/project files. Can link to Salesforce such that project documents are linked to a quote and customer record. What do you dislike? Levels of security - we needed to create a whole separate ORG for our HR department to maintain confidentiality and meet HIPAA requirements. Recommendations to others considering the product: Set up user credentials and access levels first. Consider 3rd party help in setting ...

Good format good service.

What do you like best? Format of EFC is user friendly and nice looking. What do you dislike? There is a lot more in EFC that is not being utilized. What problems are you solving with the product? What benefits have you realized? Simply used to back up tax information

Save time, reduce waste

What do you like best? Duke is easy to use and reduced the space needed to be efficient and organized. What do you dislike? I wish it updated automatically for new versions and for fixes after windows updates. Recommendations to others considering the product: Best money for the time and ease of use! What problems are you solving with the product? What benefits have you realized? No more filing cabinet, ease of emailing sensitive documents.

Great Program. Very easy to pull up clients and paperwork. Very user friendly.

What do you like best? Simplicity. Organized. Very easy to manage. Easy to add and delete files, folders or certain paperwork that just needs to be updated. What do you dislike? Can't think of a thing. Everything is easy to use, you can't go wrong by buying this program. Can't do a screen shot of the program to send to you. Recommendations to others considering the product: Very User friendly. Easy to find files, clients and paperwork. Easy for myself to get to a certain form when ...

Great follow up

What do you like best? We experienced a bit of a challenge in our deployment and the technical staff at e-File cabinet was very accommodating in helping us work through our issue. What do you dislike? I was hoping for a tighter integration with QuickBooks What problems are you solving with the product? What benefits have you realized? We are frequently asked to provide supporting documentation for how grant money is spent. eFile cabinet enables us access and provide supporting ...

Replaced a proprietary software with EfileCabinets. Very satisfied

What do you like best? Ease of use and transferring data to and from EfileCabinets What do you dislike? Had some problems with eFileCabinets working with Webroot AV. Tech support resolved the issue. Recommendations to others considering the product: Easy to impliment and use. What problems are you solving with the product? What benefits have you realized? searching for documents is faster and easier

Great product

What do you like best? Easy of use and very friendly and tech support What do you dislike? Creating new folders can be slow at times Recommendations to others considering the product: It's a great time saving tool What problems are you solving with the product? What benefits have you realized? We have managed to store over 17 years of client files in eFileCabinet. It has saved us countless amounts of time to retrieve documents and has reduced the overall storage costs