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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 81-90 out of 186

KF

Katy Fuller

04/05/22

5 out of 5

Very Helpful

Eleonora at customer service was very helpful in starting the process to change our numbers to efax.

KF

Katy Fuller

04/05/22

5 out of 5

Very Helpful

Eleonora at customer service was very helpful in starting the process to change our numbers to efax.

CD

Cynthia D Goins

03/31/22

5 out of 5

Lais was very helpful in solving my…

Lais was very helpful in solving my problem. I am very grateful for the assistance.

CD

Cynthia D Goins

03/31/22

5 out of 5

Lais was very helpful in solving my…

Lais was very helpful in solving my problem. I am very grateful for the assistance.

M

MC

03/22/22

5 out of 5

Lais has been excellent at answering…

Lais has been excellent at answering queries I have with eFax service. Very approachable and attentive. Always a pleasure to know it's Lais dealing with my questions when I call up. Thank you!

N

Nathan

03/22/22

5 out of 5

Eleonora was kind and helpful.

Date of experience: March 23, 2022

M

MC

03/22/22

5 out of 5

Lais has been excellent at answering…

Lais has been excellent at answering queries I have with eFax service. Very approachable and attentive. Always a pleasure to know it's Lais dealing with my questions when I call up. Thank you!

N

Nathan

03/22/22

5 out of 5

Eleonora was kind and helpful.

Date of experience: March 23, 2022

IP

Ilko Petkov

03/21/22

5 out of 5

Excellent Service - Patrice

I was on the phone with Patrice regarding some eFax issues we were experiencing in our company. The support was excellent, everything was explained thoroughly and Patrice made sure to repeat a couple of times when I was unable to grasp the concept. Very patient and calm, he was able to pinpoint the issue even with the small amount of information I was able to provide

IP

Ilko Petkov

03/21/22

5 out of 5

Excellent Service - Patrice

I was on the phone with Patrice regarding some eFax issues we were experiencing in our company. The support was excellent, everything was explained thoroughly and Patrice made sure to repeat a couple of times when I was unable to grasp the concept. Very patient and calm, he was able to pinpoint the issue even with the small amount of information I was able to provide