Efficiency meets security in one central location.
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eFax Corporate offers custom pricing plan
EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more
Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.
Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.
Professional and friendly assistance provided, creating a seamless and stress-free experience for users.
Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.
Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.
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Showing 71-80 out of 186
LG
Lisa G
05/04/22
Lais Tedeschi was very helpful
Lais Tedeschi was very helpful, patient and pleasant. Thank you!
CH
Cari Hermacinski
04/25/22
Lais should be the CEO of the company
Lais should be the CEO of the company - seriously! She stayed in constant communication with me until my issue was resolved. Lais was able to fully resolve my complex billing issue. I had contact with several people at efax while dealing with my issue and Lais was the person who kept working at it until it was solved.
SS
Shelly Speakman
04/17/22
Moe was very helpful in assisting me…
Moe was very helpful in assisting me with updating my contact list and troubleshooting my failed Fax transmittals. He was both kind and courteous.
SM
Sue M - NY
04/14/22
Eleanor was amazing she solved my issue…
Lais was amazing she solved my issue with ONE phone call !!!
UR
Utilization Review
04/14/22
I received excellent help and feedback…
I received excellent help and feedback from Patrice. I left with a solution to the problem. Thank you!!
J
Jason
04/13/22
Eleonora needs a raise!!!
Eleonora quickly responded to my phone call about updating my company profile to remove my retired supervisor and adding myself to be allowed to access the account. Eleonora is very gentle and calming when speaking to her. She is a great representative of your company.
RP
Reception PHMACSC
04/13/22
EXCELLENT SERVICE
Date of experience: April 14, 2022
BF
Brian Faucett
04/12/22
Patrice was very helpful getting us…
Patrice was very helpful getting us logged back into our eFax account, Very friendly and great customer service. Very happy with the service. Thanks Brian
CB
Christine Begley
04/10/22
Great service!!!
Great service!!! My problem resolved easily (by Patrice). He is awesome, to say the least. I was lucky to have gotten him. Thank you Christine Begley
S
Samantha
04/06/22
Very friendly and helpful
Very friendly and helpful. Was able to solve my problem within minutes.
